Auflistung nach Autor:in "Figl, Kathrin"
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- ZeitschriftenartikelCall for Papers, Issue 1/2023(Business & Information Systems Engineering: Vol. 63, No. 2, 2021) Figl, Kathrin; Lukyanenko, Roman; Mendling, Jan; Polančič, Gregor
- ZeitschriftenartikelComprehension of Procedural Visual Business Process Models(Business & Information Systems Engineering: Vol. 59, No. 1, 2017) Figl, KathrinVisual process models are meant to facilitate comprehension of business processes. However, in practice, process models can be difficult to understand. The main goal of this article is to clarify the sources of cognitive effort in comprehending process models. The article undertakes a comprehensive descriptive review of empirical and theoretical work in order to categorize and summarize systematically existing findings on the factors that influence comprehension of visual process models. Methodologically, the article builds on a review of forty empirical studies that measure objective comprehension of process models, seven studies that measure subjective comprehension and user preferences, and thirty-two articles that discuss the factors that influence the comprehension of process models. The article provides information systems researchers with an overview of the empirical state of the art of process model comprehension and provides recommendations for new research questions to be addressed and methods to be used in future experiments.
- KonferenzbeitragCreative personality and business process redesign(Enterprise modelling and information systems architectures (EMISA 2011), 2011) Figl, Kathrin; Weber, BarbaraThe purpose of this article is to discuss the influence of creative personality on process redesign. Building on creativity theories stemming from the field of cognitive psychology, we identify important individual factors during process redesign, and hypothesize their contributions to creative process design using a modelling tool. We present an integrated research model and illustrate how we seek to test the model using the Cheetah Experimental Platform.
- KonferenzbeitragFindings from an experiment on flow direction of business process models(Enterprise modelling and information systems architectures, 2015) Figl, Kathrin; Strembeck, MarkA core aspect of diagrammatic process modeling is the visualization of the logical and temporal order in which tasks are to be performed in a process. While conventions and guidelines exist that promote modeling processes from left-to-right or from top-to-bottom, no empirically validated design rationale can be provided for this choice so far. Therefore, this paper seeks to determine whether some flow directions are better than others from a cognitive point of view. We present the results of a controlled pilot experiment comparing the effects of four flow directions (left-to-right, right-to-left, top-to-bottom, bottom-to-top) on process model comprehension with a small sample size of 44 participants. Although there is a variety of theoretical arguments which support the use of a left-to-right flow direction as convention for process models, the preliminary empirical results of the pilot experiment were less clear-cut and showed that model readers also adapted well to uncommon reading directions.
- TextdokumentInvestigating the impact of representation features on decision model comprehension (Extended Abstract)(EMISA 2024, 2024) Djurica, Djordje; Kummer, Tyge F.; Mendling, Jan; Figl, KathrinDecision models play a crucial role in the development of information systems for tasks such as system analysis and design, as well as compliance management. The effective presentation of these models is essential to ensure their accuracy and completeness. Existing research on their cognitive effectiveness remains inconclusive. Our study advances understanding by examining the detailed representation features of decision models, including type (tree versus table), structure (expanded versus frugal), and design (monochromatic versus colored). We demonstrate that the use of color can improve model-task fit, and that structural features can enhance comprehension. Utilizing eye-tracking, we analyzed the underlying mechanisms of these effects. Our findings provide valuable insights for cognitive information systems research and practical applications, offering guidance for both users and developers of decision models.
- KonferenzbeitragISONORM 9241/10 und Isometrics: Usability-Fragebögen im Vergleich(Mensch & Computer 2009: Grenzenlos frei!?, 2009) Figl, KathrinEine der wichtigsten Methoden zur Evaluation von Software-Usability ist der Einsatz von Benutzerfragebögen. Diese Studie widmet sich dem Vergleich der zwei im deutschsprachigen Raum verbreitetsten Fragebögen, Isonorm und Isometrics, die beide dasselbe Ziel verfolgen, Software gemäß der europäischen ISO Norm 9241/110 zu evaluieren. Im Rahmen eines experimentellen Designs beurteilten 50 Versuchspersonen die Usability der Softwarepakete SPSS bzw. STATISTICA mit Hilfe der beiden Fragebögen. Die Bewertungen anhand der beiden Fragebögen lieferten dieselben Ergebnisse hinsichtlich verschiedener Usability Aspekte und korrelierten positiv miteinander. Die Ergebnisse der Fragebogenbeurteilung deuten darauf hin, dass es sowohl Personen gibt, die den Isonorm-Fragebogen präferieren, wie solche, die den Isometrics Fragebogen angenehmer und schneller zu beantworten finden.
- KonferenzbeitragKognitive Belastung als lokales Komplexitätsmaß in Geschäftsprozessmodellen(Software Engineering 2016, 2016) Figl, Kathrin; Laue, RalfIn unserem Beitrag [FL15] untersuchten wir die Verständlichkeit von Geschäftsprozessmodellen. Wir ließen Probanden Aufgaben zu Prozessmodellen lösen, in denen durch logisches Schlussfolgern Fragen zum Modell zu beantworten waren. Neben aus der Literatur bekannten Einflussfaktoren (z.B. Modellierungserfahrung) untersuchten wir, wie sich Metriken, die auf dem Be- griff der kognitiven Belastung (cognitive load) aufbauen, auf die korrekte Beantwortung von Fragen auswirken. Unsere Ergebnisse erlauben eine neue Sicht auf Komplexitätsmetriken für Geschäftsprozessmodelle: Eine bisher kaum beachtete Variable wurde als relevanter Einflussfaktor für die Modellverständlichkeit erkannt - die Interaktivität zwischen Modellelementen. Diese kann durch die Zahl der Mo- dellelemente, die zur Beantwortung einer Frage gemeinsam (in Verbindung zueinander) betrachtet werden müssen, operationalisiert werden.
- ZeitschriftenartikelProcess Innovation as Creative Problem-Solving - An Experimental Study of Textual Descriptions and Diagrams.(EMISA Forum: Vol. 36, No. 2, 2016) Figl, Kathrin; Recker, Jan
- KonferenzbeitragTimeline visualization for documenting process model change(EMISA 2012 – Der Mensch im Zentrum der Modellierung, 2012) Kabicher-Fuchs, Sonja; Kriglstein, Simone; Figl, KathrinOrganizations need to deal with change in order to remain competitive in a dynamic, global business world. When business processes need to be redesigned, it often remains unclear why a process evolved to its current form. Against this background, process change documentations can be helpful in order to illustrate and capture change information. The main purpose of this paper is to expand our understanding on how to visualize process change information and to explore the concept of timeline visualization for this application area. Using an expert inspection approach, we first identify shortcomings of existing timeline tools in meeting visualization requirements of business process change. We propose a conceptual design for change visualization using timelines that aims to support a contextual, temporal and comprehensive documentation of business process model changes.
- ZeitschriftenartikelWhat we know and what we do not know about DMN(Enterprise Modelling and Information Systems Architectures (EMISAJ) – International Journal of Conceptual Modeling: Vol. 13, Nr. 2, 2018) Figl, Kathrin; Mendling, Jan; Tokdemir, Gul; Vanthienen, JanThe recent Decision Model and Notation (DMN) establishes business decisions as first-class citizens of executable business processes. This research note has two objectives: first, to describe DMN's technical and theoretical foundations; second, to identify research directions for investigating DMN's potential benefits on a technological, individual and organizational level. To this end, we integrate perspectives from management science, cognitive theory and information systems research.