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Smart checklists for crises management planning
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Datum
2013
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Gesellschaft für Informatik e.V.
Zusammenfassung
Planning in crises management is essential in order to guide operation staff through noise and chaos and also to counter stress, panic and overburdening of emergency services. This planning results in so called standard operating procedures (SOP), sketched out by legislations and handbooks, and adapted to local directives and conditions. SOPs are learned, trained and also translated to checklists, while hand-outs are placed in emergency vehicles and control centres for permanent availability. But so far, scant IT support is available to support the process of emergency planning. Emergency services have to rely on Office tools for creating and managing these plans, resulting in MS Word documents for a written description and Excel or Word tables for checklists. In this paper we present our concept of smart checklists and its first implementation, which enables emergency service organisations to design and exchange plans in terms of IT-supported checklists. A checklist resembles a lightweight process representation giving users the freedom to sketch their processes while maintaining sufficient formalization.