Logo des Repositoriums
 
Zeitschriftenartikel

Standardization of Forms in Governments

Vorschaubild nicht verfügbar

Volltext URI

Dokumententyp

Text/Journal Article

Zusatzinformation

Datum

2020

Zeitschriftentitel

ISSN der Zeitschrift

Bandtitel

Verlag

Springer

Zusammenfassung

Forms are central interfaces for information exchange between a government and its citizens. As a way to translate laws into practice, forms are an essential part facilitating this exchange. Unfortunately, forms often require substantial development effort to ensure they comply with legal requirements, with the result that citizens often describe them as highly complex. Standardization of forms through reference modeling would help to minimize governments’ effort by reusing elements and would reduce complexity for citizens by providing a unified representation of information. The article contributes a meta-model for a modeling language that can be used in representing reference models for forms. It follows a design science research approach to elicit form structure and editorial process requirements and to iteratively design the meta-model. The paper demonstrates and evaluates the meta-model using focus groups and application in three case studies. It extends research on standardization to reference modeling and government forms.

Beschreibung

Scholta, Hendrik; Balta, Dian; Räckers, Michael; Becker, Jörg; Krcmar, Helmut (2020): Standardization of Forms in Governments. Business & Information Systems Engineering: Vol. 62, No. 6. DOI: 10.1007/s12599-019-00623-1. Springer. PISSN: 1867-0202. pp. 535-560

Zitierform

Tags