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Designing and utilising business indicator systems within enterprise models – Outline of a method

dc.contributor.authorFrank, Ulrich
dc.contributor.authorHeise, David
dc.contributor.authorKattenstroth, Heiko
dc.contributor.authorSchauer, Hanno
dc.contributor.editorLoos, Peter
dc.contributor.editorNüttgens, Markus
dc.contributor.editorTurowski, Klaus
dc.contributor.editorWerth, Dirk
dc.date.accessioned2019-06-04T12:12:45Z
dc.date.available2019-06-04T12:12:45Z
dc.date.issued2008
dc.description.abstractThe design of effective indicators and indicator systems requires a profound understanding of the relevant business context. Numerous relations and dependencies within an indicator system exist, which need to be analysed thoroughly: Many relations are based on implicit assumptions or sometimes not known by the management at all. This is of particular relevance for business success, since improperly used indicator systems may lead to `dysfunctional effects' like opportunistic behaviour. This paper outlines a method for designing and utilising indicator systems. It fosters a convenient and consistent definition and interpretation of indicator systems. Furthermore, it serves as a conceptual foundation for related performance management systems, such as dashboard systems.en
dc.identifier.isbn978-3-88579-235-2
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/23620
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofModellierung betrieblicher Informationssysteme (MobIS 2008)
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-141
dc.titleDesigning and utilising business indicator systems within enterprise models – Outline of a methoden
dc.typeText/Conference Paper
gi.citation.endPage105
gi.citation.publisherPlaceBonn
gi.citation.startPage89
gi.conference.date27.-28. November 2008
gi.conference.locationSaarbrücken
gi.conference.sessiontitleRegular Research Papers

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