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Model-based competency-oriented business process analysis

dc.contributor.authorLeyking, Katrina
dc.contributor.authorAngeli, Ralf
dc.contributor.editorLoos, Peter
dc.contributor.editorNüttgens, Markus
dc.contributor.editorTurowski, Klaus
dc.contributor.editorWerth, Dirk
dc.date.accessioned2019-06-04T12:12:45Z
dc.date.available2019-06-04T12:12:45Z
dc.date.issued2008
dc.description.abstractTraditionally, business process analysis is primarily concerned with the identification of structural weaknesses, inefficient capacity utilization or IT deficiencies. Despite this well-founded knowledge about process performance, and despite the increasingly recognized relevance of human capital for business performance, business process analysis efforts rarely touch human resources - except for downsizing or layoffs. The objective of this paper is to extend traditional business process modelling and business process simulation by competency requirements and their impact on process performance. By doing so, business process performance can be improved through the integration of competency requirements into process design. The approach addresses the need to derive competency requirements from business processes in order to facilitate the alignment of employee competency profiles with business roles (staffing) as well as the effective closure of business-relevant competency gap through tailored learning processes (business-driven personnel development).en
dc.identifier.isbn978-3-88579-235-2
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/23617
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofModellierung betrieblicher Informationssysteme (MobIS 2008)
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-141
dc.titleModel-based competency-oriented business process analysisen
dc.typeText/Conference Paper
gi.citation.endPage57
gi.citation.publisherPlaceBonn
gi.citation.startPage39
gi.conference.date27.-28. November 2008
gi.conference.locationSaarbrücken
gi.conference.sessiontitleRegular Research Papers

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