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Success Factors in Business-Managed IT - A Case Study Analysis at a Large German Industrial Company

dc.contributor.authorBachfischer, Matthias
dc.contributor.editorBecker, Michael
dc.date.accessioned2019-10-14T11:50:24Z
dc.date.available2019-10-14T11:50:24Z
dc.date.issued2018
dc.description.abstractThe terminology of Business-Managed IT refers to Shadow-IT systems which are operated overtly in the business units ( BU s) and with the awareness from the IT department. They are a common phenomenon in corporations and usually emerge if the formal IT organization is unable to provide the BUs with solutions that meet their requirements. Because of this, Business-Managed IT is a highly significant area for an exploratory study, and both academia and practitioners can benefit from knowledge on how such systems can be successfully managed. In this present research, a case study analysis of five Business-Managed IT systems at a large German industrial company was conducted. Interviews with stakeholders involved in these systems were transcribed and analyzed to derive Critical Success Factors (CSFs) for Business-Managed IT. After a careful analysis of the data, a total of nine CSFs for Business-Managed IT systems were obtained. They fall into three dimensions: Project Dimension, Organizational Dimension and System Dimension.en
dc.identifier.isbn978-3-88579-448-6
dc.identifier.pissn1614-3213
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/28985
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofSKILL 2018 - Studierendenkonferenz Informatik
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Seminars, Volume S-14
dc.subjectBusiness-Managed IT
dc.subjectShadow-IT
dc.subjectIT-Organization
dc.subjectCritical Success Factors
dc.titleSuccess Factors in Business-Managed IT - A Case Study Analysis at a Large German Industrial Companyen
dc.typeText/Conference Paper
gi.citation.endPage92
gi.citation.publisherPlaceBonn
gi.citation.startPage81
gi.conference.date26.-27. September 2018
gi.conference.locationBerlin
gi.conference.sessiontitleBusiness IT

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