ICT and operations outsourcing in banking
| dc.contributor.author | Lancellotti, Roberto | |
| dc.contributor.author | Schein, Oliver | |
| dc.contributor.author | Spang, Stefan | |
| dc.contributor.author | Stadler, Volker | |
| dc.date.accessioned | 2018-01-16T08:50:47Z | |
| dc.date.available | 2018-01-16T08:50:47Z | |
| dc.date.issued | 2003 | |
| dc.description.abstract | Outsourcing of ICT (Information and communications technology) and Operations services has reappeared on the agenda of top management in European banking. As a contribution to this important topic, McKinsey & Company has carried out a comprehensive survey, based primarily on 70 interviews with executives of banks and providers.Key topics analyzed are: the relevance of outsourcing to address current challenges in banking; the value created by outsourcing and the barriers to its successful implementation; the degree of viability of outsourcing across specific services and functions; and likely developments in the outsourcing market. In addition, industry best practices have been collected and synthesized. | |
| dc.identifier.pissn | 1861-8936 | |
| dc.identifier.uri | https://dl.gi.de/handle/20.500.12116/12346 | |
| dc.publisher | Springer | |
| dc.relation.ispartof | Wirtschaftsinformatik: Vol. 45, No. 2 | |
| dc.relation.ispartofseries | Wirtschaftsinformatik | |
| dc.subject | banking | |
| dc.subject | information and communications technology | |
| dc.subject | operations | |
| dc.subject | outsourcing | |
| dc.title | ICT and operations outsourcing in banking | |
| dc.type | Text/Journal Article | |
| gi.citation.endPage | 141 | |
| gi.citation.startPage | 131 |