Auflistung nach Autor:in "Grossklags, Jens"
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- ZeitschriftenartikelData Portability(Business & Information Systems Engineering: Vol. 65, No. 5, 2023) Kranz, Johann; Kuebler-Wachendorff, Sophie; Syrmoudis, Emmanuel; Grossklags, Jens; Mager, Stefan; Luzsa, Robert; Mayr, Susanne
- ZeitschriftenartikelErratum to: The Right to Data Portability: conception, status quo, and future directions(Informatik Spektrum: Vol. 44, No. 4, 2021) Kuebler-Wachendorff, Sophie; Luzsa, Robert; Kranz, Johann; Mager, Stefan; Syrmoudis, Emmanuel; Mayr, Susanne; Grossklags, Jens
- KonferenzbeitragOnline Service Switching Intentions and Attitudes towards Data Portability – The Role of Technology-related Attitudes and Privacy(Mensch und Computer 2022 - Tagungsband, 2022) Luzsa, Robert; Mayr, Susanne; Syrmoudis, Emmanuel; Grossklags, Jens; Kübler-Wachendorff, Sophie; Kranz, JohannThe European General Data Protection Regulation aims at empowering users of online services. In particular, the Right to Data Portability is intended to facilitate switching between online services by allowing users to port data between service providers. However, little is known about psychological factors that influence whether users desire switching between services and using data portability. Identifying such factors could support the design of userfriendly data portability solutions and awareness-raising measures, thereby strengthening users’ digital sovereignty. The present study therefore examines predictors of users’ intentions to switch online services and their attitudes towards data portability (i.e., intention to use portability). Drawing upon related research, switching intentions and attitudes towards data portability are assumed tobe affected by users’ technology acceptance, technology competency and subjective importance of privacy. An online quantitative questionnaire study with a large, sociodemographically diverse German sample (N = 995) was conducted, and data were analyzed via logistic regression modelling. The results reveal that switching intentions are more prevalent among users who attach great importance to privacy, users who are open towards new technologies, as well as younger users and users with a university degree. Higher importance of privacy and higher technology competency are linked to an increased desire to use data portability. Users reported the greatest need for data portability for data-storage (i.e., cloud) services. From the results, conclusions for implementing user-friendly data portability solutions and public information campaigns are drawn, and directions for further user-centered research on online service switching and data portability are discussed.
- KonferenzbeitragSecurity onboarding: an interview study on security training for temporary employees(Mensch und Computer 2020 - Tagungsband, 2020) Hudock, Alex; Weidman, Jake; Grossklags, JensAfter being placed into a position, it is common for new employees to be acclimated to an organization’s culture, rules, and procedures via a process called onboarding. These processes are critical to ensure that employees become valuable assets to an organization and abide by organizational rules and procedures. In this research study, we interviewed senior undergraduate students who had recently completed internships to determine what, if any, onboarding process they completed for their placement. Applying qualitative analysis, we find that the onboarding processes for these interns varied widely, from no onboarding at all to several extensive training sessions. Similarly, some interns reported high-level technical security training, while others reported almost no restrictions while on organizational networks. We build on our findings by providing recommendations for organizational improvements for interns, and by extension, full-time employees.
- ZeitschriftenartikelThe Right to Data Portability: conception, status quo, and future directions(Informatik Spektrum: Vol. 44, No. 4, 2021) Kuebler-Wachendorff, Sophie; Luzsa, Robert; Kranz, Johann; Mager, Stefan; Syrmoudis, Emmanuel; Mayr, Susanne; Grossklags, JensFor almost three years, the General Data Protection Regulation (GDPR) has been granting citizens of the European Union the right to obtain personal data from companies and to transfer these data to another company. The so-called Right to Data Portability (RtDP) promises to significantly reduce switching costs for consumers in digital service markets, provided that its potential is effectively translated into reality. Thus, of all the consumer rights in the GDPR, the RtDP has the potential to be the one with the most significant implications for digital markets and privacy. However, our research shows that the RtDP is barely known among consumers and can currently only be implemented in a fragmented manner—especially with regard to the direct transfer of data between online service providers. We discuss several ways to improve the implementation of this right in the present article.