Auflistung nach Autor:in "Klein, Andreas M."
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- KonferenzbeitragConstruction of UEQ+ scales for voice quality: measuring user experience quality of voice interaction(Mensch und Computer 2020 - Tagungsband, 2020) Klein, Andreas M.; Hinderks, Andreas; Schrepp, Martin; Thomaschewski, JörgThe UEQ+ is a modular framework for the construction of UX questionnaires. The researcher can pick those scales that fit his or her research question from a list of 16 available UX scales. Currently, no UEQ+ scales are available to allow measuring the quality of voice interactions. Given that this type of interaction is increasingly essential for the usage of digital products, this is a severe limitation of the possible products and usage scenarios that can be evaluated using the UEQ+. We describe in this paper the construction of three specific scales to measure the UX of voice interactions. Besides, we discuss how these new scales can be combined with existing UEQ+ scales in evaluation projects.