Auflistung nach Autor:in "Trkman, Peter"
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- ZeitschriftenartikelA Configuration Taxonomy of Business Process Orientation(Business & Information Systems Engineering: Vol. 64, No. 2, 2022) Van Looy, Amy; Trkman, Peter; Clarysse, ElsOrganizations strive to develop a variety of capabilities to improve and measure business processes. Researchers have used various maturity models to investigate the development of a business process orientation (BPO), and most have argued that such a development comes in stages. Current literature underestimates the interrelationships between BPO capabilities and fails to consider multidimensional or non-linear paths to maturity. To refine the features of maturity models, this study relies on configuration theory to uncover different archetypes for BPO development and quantitatively evaluate them by examining performance differences among archetypes based on a large-scale international dataset. The resulting empirical taxonomy with seven BPO archetypes establishes important performance differences between organizations at a similar maturity level. Besides strengthening the theoretical foundations of BPO and making maturity assessments more multifaceted, the results help organizations give their managerial efforts a focus by enabling comparison with peers in the same archetype and showing various paths for BPO improvement.
- ZeitschriftenartikelExogenous Shocks and Business Process Management(Business & Information Systems Engineering: Vol. 64, No. 5, 2022) Röglinger, Maximilian; Plattfaut, Ralf; Borghoff, Vincent; Kerpedzhiev, Georgi; Becker, Jörg; Beverungen, Daniel; Brocke, Jan; Looy, Amy; del-RÃo-Ortega, Adela; Rinderle-Ma, Stefanie; Rosemann, Michael; Santoro, Flavia Maria; Trkman, PeterBusiness process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they severely affect an organization’s context, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, related challenges and opportunities for BPM via several rounds of idea generation and consolidation within a diverse team of BPM scholars are identified. The paper discusses findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.
- ZeitschriftenartikelPhasen der SOA-Einführung(Wirtschaftsinformatik: Vol. 53, No. 4, 2011) Trkman, Peter; Kovačič, Andrej; Popovič, AlešDer Beitrag beweist, dass die Haltung gegenüber SOA dem typischen Hypezyklus folgt. Er reicht vom technologischen Auslöser über den Gipfel der überzogenen Erwartungen bis in das Tal der Enttäuschungen und führt zu der neueren Erkenntnis, dass SOA ein Konzept ist, das zwar Vorteile bringen kann, aber auch mehrere Einschränkungen aufweist. Es wird der Hauptforschungsfrage nachgegangen, wie sich die Haltung gegenüber SOA in verschiedenen Phasen des Hypezyklus ändert, wie der SOA-Implementierungszyklus und eine Erhöhung der Geschäftsprozessreife miteinander verbunden sind und welche Faktoren den Übergang zwischen einzelnen Phasen des Hypezyklus beeinflussen. Die doppelte Zielsetzung der SOA-Implementierung hängt von deren Fähigkeit ab, die SOA-Implementierung mit der Erhöhung der Geschäftsprozessreife abzustimmen. Diese doppelte Zielsetzung wird im ersten Framework dargestellt: die Kohärenz der IT-Ressourcen und ein erfolgreiches Business/IT-Alignment zu gewährleisten. Im zweiten Framework wird die Verbindung von SOA und Geschäftsprozessreife sowie dessen Rolle beim Übergang der Hypezyklus-Phasen dargestellt. Die Feststellungen werden mithilfe einer Längsschnitt-Fallstudie eines slowenischen Großunternehmens analysiert.AbstractThe paper argues that attitudes to SOA follow a typical hype cycle from Technological Trigger, Peak of Inflated Expectations, and a Trough of Disillusionment to the more recent realization that SOA is a concept that may offer certain benefits but has several limitations. The main research question studies how the attitude to SOA changes in various phases of the hype cycle, how the SOA implementation cycle and an increase in business process maturity (BPMa) are interconnected and which factors influence the transition between the hype cycle phases. The paper shows that an organization’s success with implementing SOA depends on its ability to match the SOA implementation with an increase in BPMa. The dual purpose of implementing SOA is shown in the first framework: to assure the coherence of IT assets and to assure business/IT alignment. In the second framework, the interconnection of SOA and BPMa and its role in transiting through the hype cycle phases is outlined. The findings are analyzed using a longitudinal case study of a large Slovenian company.