P092 - AIM 2006 - Information systems and collaboration: state of the art and perspectives, best papers of the 11 th international conference of the association information and management
Auflistung P092 - AIM 2006 - Information systems and collaboration: state of the art and perspectives, best papers of the 11 th international conference of the association information and management nach Erscheinungsdatum
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- KonferenzbeitragCollaborative features in French public e-procurement(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Assar, Saïd; Boughzala, Imed; Boughzala, YounèsPublic e-procurement is the use of electronic means for publishing, processing, exchanging and storing all the information related to institutional purchases and provisioning in public organizations. It requires complex technological tools which must comply with legal and organizational constraints. In this paper, we analyse cooperative aspects in public purchase processes through the detailed study and the modelling of a particular purchase procedure. The obtained model is used to identify all the stages and process steps likely to be virtualized1 through the use of electronic collaborative tools. This analysis is then the basis of a critical evaluation of five major e-procurement platforms currently used in France.
- KonferenzbeitragAnalysing dependencies between documentary fragments for the management of mediated communities of action(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Prat, Nicolas; Zacklad, ManuelThis paper focuses on situations where documents serve to coordinate a distributed Community of Action engaged in a common goal-directed activity. In such contexts, a document appears as a set of fragments contributed by various authors. Furthermore, it is possible to analyse the traces of collective activity left in documents. This analysis may serve several purposes. Among other things, it may be used to understand the evolution of the cognitive and social dynamics of the community. After justifying the choice of the DofA (Documents for Action) conceptual framework, we elaborate a UML-based model of DofA. We use this model as a structure for conceptually representing traces of mediated collective activities. We pursue with the issue of dependency analysis and measurement, which leads us to propose specific dependencies in the context of DofA. We illustrate the early steps of an application to a scenario of collective writing. Finally, we discuss further research directions suggested by our approach, which analyses and measures dependencies from traces of mediated collective activity.
- KonferenzbeitragVirtual professional communities and their role for knowledge management(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Dudezert, Aurélie; Heibült, Harm; Boughzala, ImedVirtual professional communities provide an environment for professionals to share their knowledge and develop their skills without geographical constraints. Virtual professional Communities became strategic instruments for enterprises, especially for the fields of Research and Development, maintenance and product development. This paper is a bibliographical research about virtual professional communities and their role for knowledge management. One purpose is to give an overview of the research work about virtual professional communities, their definition, benefits, typologies and processes. The focus of this paper is a synthesis of the literature about virtual professional communities and knowledge management. Different approaches, which discuss the integration of the knowledge management concept into the theory of virtual professional communities, are discussed.
- KonferenzbeitragAnalysis of collaborative tools usages in heterogeneous contexts.(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Ouni, Ali; Bocquet, Jean-Claude; Bonnivard, DanieleSituations of collaborative working are more and more complex and various in organizations. Such diversification is little studied in the literature. Researches about °technologies usages° in °collaborative situations° mainly focus on specific contexts where a given group is using a specific technology. In this paper, we focus on the richness of a real world environnement of collaboration technologies' implementation, where different groups are working in various contexts (profession, localizations, tasks, etc) and using different tools. We propose a model to analyze usages and to bring with patterns in such complexity. First, we propose a brief introduction about the notion of "usage". In the second section, we present a research framework obtained by the integration of elements from different models and disciplines. The model was applied to analyze collaborative work tools usage in a French automotive company. As result, this study allowed us to map a global tools usage description, identify user groups' configurations, their needs, practices and usages.
- KonferenzbeitragToward developing web based support systems for enhanced trust among value web chains(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Amami, Mokhtar; Thevenot, JaquesThis paper explores the use of the web to build trust among value web chains. Businesses tend to concentrate on the traditional tangible elements of the supply chain and ignore the crucial importance of using the web to build, develop and enhance trust in the e-marketplace. Through an extensive literature review, the major dimensions of trust are highlighted and a more precise definition and characterization of trust are developed. Second, relevant collaboration theories for developing trust are reviewed. Based upon the proposed definition and characterization of trust and collaboration theories, a conceptual framework for enhancing trust and shared understanding among stakeholders of the web supply chain is proposed. Finally, using the conceptual framework as a reference, modules of web-based support system for enhancing trust are highlighted.
- KonferenzbeitragIncreasing the benefit of analysis: the case of systems that support communication(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Te'eni, Dov; Gelbard, Roy; Sade, MattiResearchers in academia and practitioners in the field are concluding that object orientation (OO) supports well the stages of technical design and programming but not the stages of functional analysis and high-level design. Some further suggest that the UML diagrams cannot be used in systems analysis if it is relies on, as it usually should, feedback from the client because of their complexity. We advocate here an approach to analysis that concentrates on a select set of high impact areas of information systems in organizations but develops more sophisticated and theory based models of these focus areas. We demonstrate how this approach can produce a set of rich representations that enable improved modeling based on domain knowledge. We apply these representations to the design of systems that support organizational communication, providing a list of design principles that emerge from this discussion.
- KonferenzbeitragDoes trust still matter in business relationships based on online reverse auctions?(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Charki, Mohamed Hédi; Josserand, EmmanuelThe Internet-driven electronic marketplace has been presented as a mean of enhancing collaboration between buyers and suppliers while generating significant advantages for both parties. Nevertheless, the introduction of online reverse auctions (ORA) in the negotiation process has been perceived as a resource that decreases inter-organizational trust, limiting the possibilities of collaboration. Online reverse auctions enable buyers to achieve tremendous financial savings through a considerable decrease in suppliers' margins and profits. Consequently, online reverse auctions are blamed for destroying buyer-supplier trust and creating distrust among suppliers toward buyers. Indeed, there is a widespread perception among suppliers that online reverse auctions are unfair since they only take buyers' interests into consideration, increasing the suppliers' suspicion of buyer opportunism. Suppliers feel that online reverse auctions tend to undermine relationships, and they feel exploited by the process, consequently reducing their level of trust in buyers. This paper focuses on the outcomes of ORA use in the business relationships of one major French retailer and its industrial suppliers. Based on a case study built upon 70 semi-directive interviews, we propose an analysis of the impact of ORA use in business relationships. We show that it is not the technology of ORA itself which is responsible for trust deterioration but the way it is used. Our results suggest three factors that would allow inter-firm trust to be maintained when using ORA: the management of ORA, the integration of qualitative criteria and the eradication of abuses related to ORA use.
- KonferenzbeitragIntegration of ICT in firms: what impact on their partnerships? An analysis offirms established in Luxembourg(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Leduc, KristellThe aim of this paper is to analyse whether the strategic choice of making a partnership for a firm is influenced by the number of Information and Communication Technologies (ICT) the enterprise owns and uses for its activities. In order to realize this objective, an analysis has been undertaken by using data collected in 1400 firms installed in Luxembourg. We have surveyed these enterprises about their usages of ICT on one hand, and on the partnerships they have made with their main partner(s) on the other hand. The results of our model show that firms which use many ICT have a higher probability to make a partnership in comparison with firms which use only few ICT.
- KonferenzbeitragCooperation and coordination in virtual enterprises: the role of E-collaboration tools(AIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM), 2006) Migliarese, Piero; Corvello, VincenzoVirtual Enterprises are an emerging model for the organization of innovative enterprises. They are characterized by brief relationships and geographical dispersion of members. E-collaboration tools play a critical role in the integration of such organizational systems. In particular these tools support both cooperation and coordination. Cooperation has been defined as the problem of aligning goals among the members of an organization. Coordination, instead, includes those processes through which actors which share a common goal align their actions. Traditional organizations typically face these problems through slow and complex processes based on face to face interactions. Virtual enterprises, instead, have to develop techniques to rapidly integrate members which interact mainly through electronic channels. This paper discusses how e-collaboration tools can support cooperation and coordination in a virtual enterprise. The evolution of their role during a virtual enterprise life is described. Special attention is paid to the interaction between technological and organizational factors.
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