Logo des Repositoriums
 
Konferenzbeitrag

Assessing process models with cognitive psychology

Lade...
Vorschaubild

Volltext URI

Dokumententyp

Text/Conference Paper

Zusatzinformation

Datum

2011

Zeitschriftentitel

ISSN der Zeitschrift

Bandtitel

Verlag

Gesellschaft für Informatik e.V.

Zusammenfassung

The importance of a business process model to be understandable to its reader is widely acknowledged. In this vein, several approaches to assess and improve understandability exist, such as theoretical quality frameworks, modeling guidelines and process model metrics. In this paper we propose to investigate the issue of understandability from the angle of cognitive psychology. To this end, we discuss how the cognitive process of inference acts as a central process of problem solving. In particular, we illustrate in how far chunking, computational offloading and external memory might have an impact on the understandability of process models. Our propositions are theory-based so far and will serve as basis for planned empirical investigations, as discussed in the research agenda.

Beschreibung

Zugal, Stefan; Pinggera, Jakob; Weber, Barbara (2011): Assessing process models with cognitive psychology. Enterprise modelling and information systems architectures (EMISA 2011). Bonn: Gesellschaft für Informatik e.V.. PISSN: 1617-5468. ISBN: 978-3-88579-284-0. pp. 177-182. Regular Research Papers. Hamburg. September 22-23, 2011

Zitierform

DOI

Tags