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Toward developing web based support systems for enhanced trust among value web chains

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dc.contributor.authorAmami, Mokhtar
dc.contributor.authorThevenot, Jaques
dc.contributor.editorFeltz, Fernand
dc.contributor.editorOtjacques, Benoît
dc.contributor.editorOberweis, Andreas
dc.contributor.editorPoussing, Nicolas
dc.date.accessioned2019-06-12T12:42:26Z
dc.date.available2019-06-12T12:42:26Z
dc.date.issued2006
dc.description.abstractThis paper explores the use of the web to build trust among value web chains. Businesses tend to concentrate on the traditional tangible elements of the supply chain and ignore the crucial importance of using the web to build, develop and enhance trust in the e-marketplace. Through an extensive literature review, the major dimensions of trust are highlighted and a more precise definition and characterization of trust are developed. Second, relevant collaboration theories for developing trust are reviewed. Based upon the proposed definition and characterization of trust and collaboration theories, a conceptual framework for enhancing trust and shared understanding among stakeholders of the web supply chain is proposed. Finally, using the conceptual framework as a reference, modules of web-based support system for enhancing trust are highlighted.en
dc.identifier.isbn978-3-88579-186-7
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/23777
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofAIM 2006 – Information Systems and Collaboration: State of the Art and Perspectives (AIM)
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-92
dc.titleToward developing web based support systems for enhanced trust among value web chainsen
dc.typeText/Conference Paper
gi.citation.endPage135
gi.citation.publisherPlaceBonn
gi.citation.startPage119
gi.conference.datejune 8-9, 2006
gi.conference.locationLuxembourg, Luxembourg
gi.conference.sessiontitleRegular Research Papers

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P092 - AIM 2006 - Information systems and collaboration: state of the art and perspectives, best papers of the 11 th international conference of the association information and management