How experience management can benefit from relationships among different types of knowledge
| dc.contributor.author | Nick, Markus | |
| dc.contributor.author | Althoff, Klaus-Dieter | |
| dc.contributor.author | Avieny, Thomas | |
| dc.contributor.author | Decker, Björn | |
| dc.contributor.editor | Minor, Mirjam | |
| dc.contributor.editor | Staab, Steffen | |
| dc.date.accessioned | 2020-01-07T12:53:43Z | |
| dc.date.available | 2020-01-07T12:53:43Z | |
| dc.date.issued | 2002 | |
| dc.description.abstract | In a learning organization, knowledge and experience is created and used at different levels of granularity and maturity. However, these different knowledge/experience types usually coexist without any links and relationships. The field of situated cognition shows that such relationships are typical and important in the human learning "procedure" (e.g., in expert-novice learning/teaching). We propose that experience management systems can benefit from the support of such relationships. The development of such systems includes -in addition- the definition of an appropriate knowledge life-cycle model describing the mentioned relationships (here by the example of best practices and lessons learned), embedding this in business processes, an operative definition of maturity/validity, and respective knowledge representation issues. Such a development results in a concept that can be implemented with commercially available case-based reasoning tools. We illustrate the approach with real-life examples from systems that already exist or are being developed. | en |
| dc.identifier.isbn | 3-88579-340-7 | |
| dc.identifier.pissn | 1617-5468 | |
| dc.identifier.uri | https://dl.gi.de/handle/20.500.12116/30896 | |
| dc.language.iso | en | |
| dc.publisher | Gesellschaft für Informatik e.V. | |
| dc.relation.ispartof | 1st German workshop on experience management: sharing experiences about the sharing of experience | |
| dc.relation.ispartofseries | Lecture Notes in Informatics (LNI) - Proceedings, Volume P-10 | |
| dc.title | How experience management can benefit from relationships among different types of knowledge | en |
| dc.type | Text/Conference Paper | |
| gi.citation.endPage | 106 | |
| gi.citation.publisherPlace | Bonn | |
| gi.citation.startPage | 95 | |
| gi.conference.date | March 7-8, 2002 | |
| gi.conference.location | Berlin | |
| gi.conference.sessiontitle | Regular Research Papers |
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