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User Experience Is All There Is - Twenty Years of Designing Positive Experiences and Meaningful Technology

dc.contributor.authorHassenzahl, Marc
dc.contributor.authorBurmester, Michael
dc.contributor.authorKoller, Franz
dc.date.accessioned2021-11-30T05:16:36Z
dc.date.available2021-11-30T05:16:36Z
dc.date.issued2021
dc.description.abstractTwenty years ago, we published an article in the first issue of the i-com entitled “Usability ist nicht alles” (Burmester et al., 2002), that is, “Usability isn’t everything”. This was certainly a provocative title. For most German researchers and practitioners of Human-Computer Interaction (HCI) usability was all there is and all that was ever needed to guarantee humane technology. Back then, we profoundly disagreed. We were convinced that there is more to the quality of interactive technology than mere effectiveness and efficiency. Now, twenty years later it seems safe to say that we had a point. Let’s take this as an opportunity to take a brief and utterly anecdotal look back, to take stock of the current perspective on designing the (user) experience, as well as to discuss some future opportunities and challenges.en
dc.identifier.doi10.1515/icom-2021-0034
dc.identifier.pissn2196-6826
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/37593
dc.language.isoen
dc.publisherDe Gruyter
dc.relation.ispartofi-com: Vol. 20, No. 3
dc.subjectuser experience
dc.subjecthedonic
dc.subjectemotions
dc.subjectdesign
dc.titleUser Experience Is All There Is - Twenty Years of Designing Positive Experiences and Meaningful Technologyen
dc.typeText/Journal Article
gi.citation.endPage213
gi.citation.publisherPlaceBerlin
gi.citation.startPage197

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