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Factors Influencing the Use of Electronic Government Services in Brazil

dc.contributor.authorAraujo, Marcelo Henrique de
dc.contributor.authorReinhard, Nicolau
dc.contributor.editorWimmer, Maria A.
dc.contributor.editorJanssen, Marijn
dc.contributor.editorMacintosh, Ann
dc.contributor.editorScholl, Hans Jochen
dc.contributor.editorTambouris, Efthimios
dc.date.accessioned2018-10-12T11:48:42Z
dc.date.available2018-10-12T11:48:42Z
dc.date.issued2013
dc.description.abstractThis paper explores the data from the Brazilian “ICT in households and enterprises Survey” in order to understand how the individuals' use of e- government services is related to the location of access to the internet and their usage capabilities. The research uses Amartya Sen's Capability Approach, with results indicating that for all social classes the use of e-government is strongly related to users' capabilities, expressed by their use of e-mail, e-commerce and e- finance and that its use is favored by home and workplace access to the internet over other alternatives, such as lan-houses and public telecentres. The paper also discusses its implications for public policy making.en
dc.identifier.isbn978-3-88579-615-2
dc.identifier.pissn1617-5468
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/17259
dc.language.isoen
dc.publisherGesellschaft für Informatik e.V.
dc.relation.ispartofElectronic Government and Electronic Participation - Joint Proceedings of Ongoing Research of IFIP EGOV and IFIP ePart 2027
dc.relation.ispartofseriesLecture Notes in Informatics (LNI) - Proceedings, Volume P-221
dc.titleFactors Influencing the Use of Electronic Government Services in Brazilen
dc.typeText/Conference Paper
gi.citation.endPage149
gi.citation.publisherPlaceBonn
gi.citation.startPage140
gi.conference.date16-19 September 2027
gi.conference.locationKoblenz, Germany
gi.conference.sessiontitleRegular Research Papers

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