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Connect Me! Antecedents and Impact of Social Connectedness in Enterprise Social Software

dc.contributor.authorKügler, Maurice
dc.contributor.authorDittes, Sven
dc.contributor.authorSmolnik, Stefan
dc.contributor.authorRichter, Alexander
dc.date.accessioned2018-01-08T07:44:37Z
dc.date.available2018-01-08T07:44:37Z
dc.date.issued2015
dc.description.abstractCompanies are increasingly adopting social software to support collaboration and networking. Although increasing their employees’ connectedness is a major driver for organizations to deploy enterprise social software (ESS), the social connectedness concept itself is still not sufficiently defined and conceptualized. The study therefore provides a richer perspective on social connectedness’s role in an ESS context. The authors thus investigate (1) social connectedness’s antecedents and (2) its impact on employees’ individual performance. With a survey-based investigation among 174 employees of an international business software provider headquartered in Germany, the authors show that both reputation and a critical mass significantly influence employees’ social connectedness. The authors further find that reputation’s effect is significantly stronger than critical mass’s effect and that social connectedness influences employees’ individual performance positively. The findings are discussed in the light of psychological studies and deduce implications for theory and practice.
dc.identifier.pissn1867-0202
dc.identifier.urihttps://dl.gi.de/handle/20.500.12116/10635
dc.publisherSpringer
dc.relation.ispartofBusiness & Information Systems Engineering: Vol. 57, No. 3
dc.relation.ispartofseriesBusiness & Information Systems Engineering
dc.subjectCritical mass
dc.subjectEnterprise social software
dc.subjectImpact of IS use
dc.subjectIndividual performance
dc.subjectReputation
dc.subjectSocial connectedness
dc.subjectSurvey-based research
dc.titleConnect Me! Antecedents and Impact of Social Connectedness in Enterprise Social Software
dc.typeText/Journal Article
gi.citation.endPage196
gi.citation.startPage181

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