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i-com Band 23 (2024) Heft 1

https://dl.gi.de/handle/20.500.12116/43984
Auflistung nach:

Auflistung i-com Band 23 (2024) Heft 1 nach Autor:in "Bjørn, Pernille"

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  • Zeitschriftenartikel
    Revisiting Grudin’s eight challenges for developers of groupware technologies 30 years later
    (i-com: Vol. 23, No. 1, 2024) Duckert, Melanie; Bjørn, Pernille
    In 1994, Jonathan Grudin wrote his famous paper Eight Challenges for Groupware Developers; The question is whether these challenges still persist, or have we moved on here 30 years later? We revisit the challenges empirically through ethnographic observations in two companies examining their work practices, organizational structure, and cooperative setups concerning their use of groupware technologies. Today, groupware is seamlessly integrated into organizations, considered essential infrastructure that becomes part of the daily work routine. Contextualizing the original challenges proposed by Grudin, we categorize them into cooperative challenges, social challenges, and organizational challenges, and refine their phrasings to reflect present and future considerations faced by developers of groupware technologies. While the main arguments of the social and organizational challenges remain consistent, we rephrase the cooperative challenges as emergent exception handling and exaggerated accessibility to reflect the emerging characteristics associated with the ubiquity and seamless integration of groupware.
  • Zeitschriftenartikel
    What Research through Art can bring to CSCW: exploring ambiguous futures of work
    (i-com: Vol. 23, No. 1, 2024) Dunn, Kellie; Shklovski, Irina; Bjørn, Pernille
    As work is shifting and changing, we, CSCW researchers, must consider our role in creating work futures, and what experiences we want to produce through technology design. What qualities are important to consider about the human experience when designing work technologies for the future? Exploring the potentials of artistic practices for epistemological inquiry, we demonstrate Research through Art as a novel futuring approach for CSCW research, leveraging the power of artistic practice for exploring questions of human experience. We engaged with young artists who created art pieces that manifested their hopes, intuitions, and anxieties on the future of work. Our analytical inquiry of these artistic practices allowed us to explore what different futures might be imaginable and what might these futures feel like. We find that futuring entails engaging with ambiguities, which can be a productive resource for design. We identified the ambiguities of time, purpose, body, identity, and agency as foundational for the imaginaries produced by the artists. By intersecting the ambiguities, we can begin to systematically frame novel design questions for CSCW technologies of the future by conceptualizing these ambiguities as multifinalities – single points from which many possibilities emerge.