(KI - Künstliche Intelligenz: Vol. 27, No. 1, 2013) Egger, Marc; Lang, André
In this brief tutorial, we provide an overview of investigating text-based user-generated content for information that is relevant in the corporate context. We structure the overall process along three stages: collection, analysis, and visualization. Corresponding to the stages we outline challenges and basic techniques to extract information of different levels of granularity.