i-com Band 23 (2024) Heft 3

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Zeitschriftenartikel
People and practices must be at the center of IT research and development in a digitized world - Human-computer interaction and the practice of building interactive systems – what is still going wrong?
(i-com: Vol. 23, No. 3, 2024) Koch, Michael; Müller, Claudia; Boll, Susanne; Wulf, Volker; Schmidt, Albrecht
This article has been written as an attempt to partially answer a question we as HCI researchers often hear: What has HCI contributed to the practice of developing software – or: why do (complex) systems still often fall short of being usable? We are trying to frame the topic and list some problems, but also some upcoming solutions. As to be expected, the problem is not that there is no knowledge available about how to build usable systems, but the knowledge about the importance of this topic has not yet arrived everywhere in software development.