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Auflistung nach Autor:in "Aljuneidi, Saja"

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  • Workshopbeitrag
    Culture Locator: A Concept To Support Tandem Language Learning In New Digital Realities
    (Mensch und Computer 2019 - Workshopband, 2019) Flügge, Anna-Katharina; Gödde, Nina; Kneile, Madlen; Aljuneidi, Saja
    Learning languages in the form of a tandem program offers learners numerous advantages over individual learning. In order to develop a concept that supports the cooperative work of tandem partners, a qualitative study was conducted using the Design Case Study as a framework for research. The results show the positive impact of cultural exchange and the importance of hearing in language learning. As a result, a concept was developed that promotes cultural exchange and also focuses on hearing. Thus, this paper offers the idea of a technology that assists language learning by listening to the target language from native speakers during a treasure hunt game. Above all, the focus is on cooperation, as riddles have to be solved together by the tandem team.
  • Konferenzbeitrag
    Enhancing Citizen Accessibility to Public Services: A Case Study on AI-Assisted Application for Housing Entitlement Certificates
    (INFORMATIK 2024, 2024) Abdenebaoui, Larbi; Aljuneidi, Saja; Meyer, Jochen; Boll, Susanne
    Administrative forms are often complicated, presenting significant challenges for citizens and creating barriers to accessing their entitled services conveniently. This complexity adds a burden on civil servants, who must address and rectify incorrectly completed applications, leading to longer processing times and further complicating the process. This paper presents an ongoing project in Germany that addresses this issue by designing a tool, featuring a chatbot, to assist citizens in filling out complicated forms, answering their questions, and explaining specific rules when needed. In this project, we focus on one application form, the housing entitlement certificate ("Wohnberechtigungsschein"). This paper describes the project’s core strategy, which integrates state-of-the-art Artificial Intelligence (AI) technologies with human-centered and value-sensitive design approaches. Additionally, it discusses the implementation approach of this intelligent tool and some initial outcomes.