Auflistung nach Autor:in "Haake, Phillip"
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- ZeitschriftenartikelUnternehmenssoftware „erfolgreich“ erneuern – Divergenzen zwischen Wahrnehmung und Realität(HMD Praxis der Wirtschaftsinformatik: Vol. 54, No. 3, 2017) Haake, Phillip; Schacht, Silvia; Mueller, Benjamin; Maedche, AlexanderUnternehmen aus dem E‑Commerce Bereich müssen sich auf eine effektive Nutzung der Informationssysteme zur Unterstützung ihrer Prozesse verlassen können. Dementsprechend legen Manager großen Wert auf den Erfolg von Projekten zur Einführung solcher Systeme (im Folgenden kurz als IS-Projekt referenziert). Allerdings deuten aktuelle Erkenntnisse der Forschung zunehmend darauf hin, dass der Projekterfolg möglicherweise nicht so objektiv zu erfassen ist, wie man annehmen oder hoffen würde. Wie unsere Arbeit zeigen wird, bestimmt die subjektive Wahrnehmung der an dem Projekt beteiligten Stakeholder, was als Projekterfolg angesehen wird. Ausgehend von existierenden Forschungsarbeiten untersuchen wir, wie unterschiedliche Gruppen von Stakeholdern ihre eigene Wahrnehmung des Projekterfolgs bilden und wie sich diese unterschiedlichen Wahrnehmungen gegenseitig beeinflussen. Durch unsere Arbeit informieren wir Manager über einige wichtige Treiber, welche berücksichtigt werden müssen, um sicherzustellen, dass kritische IS-Projekte wirklich erfolgreich sind.AbstractEspecially e‑commerce based companies rely on the effective use of information systems to support their processes. Accordingly, managers place a great emphasis on the success of projects to introduce such systems. However, research increasingly suggests that project success may not be as objective as one would assume or hope. Quite contrary, as our work will show, project success is often constructed by the stakeholders involved in the project. Extending prior research, we investigate how different groups of stakeholders construct their own perception of project success and how these different perceptions influence each other. Through our work, we provide management with insights into threats to a reliable project management approach for critical IS projects and identify a few major drivers that need to be accounted for to make sure that such critical projects really are successful.
- KonferenzbeitragUsability Readiness of German Software SMEs – Three Segments and their Characteristics(Mensch & Computer 2014 - Tagungsband, 2014) Werder, Karl; Haake, Phillip; Mädche, AlexanderGerman small-and-medium sized software companies are facing an increasing pressure by their users with regards to usability expectations. While some software companies still heavily emphasize functional aspects of their products, others have identified the potential of usability to differentiate themselves. The study has an exploratory nature and employs cluster analysis to investigate responses of German SME software companies with a specific focus on usability. We identify three segments of companies, i.e. Usability Sleeper, Usability Executers and Usability Performers. While the first perform worst, the Usability Executers show high usability readiness with regard to software development (SD) processes. Usability Performers further separate themselves through higher employees’ expertise. Subsequent analysis of these sub-segments reveals that business sector and management support are key differentiators amongst them. For practitioners the results presented in this paper describe the characteristics of SME software companies in Germany with mature usability.