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Auflistung nach Autor:in "Mak, Klaus"

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  • Konferenzbeitrag
    Intellectual capital management using knowledge scorecards: A best practice implementation at the austrian national defence Academy
    (WM2009: 5th conference on professional knowledge management, 2009) Woitsch, Robert; Utz, Wilfrid; Mak, Klaus; Göllner, Johannes
    The paper at hand discusses the applicability of knowledge scorecards and intellectual capital management for monitoring and steering of knowledgedriven organizations based upon a best practice project at the Austrian Defence Academy (in particular the School for Atomic, Biological and Chemical Defence). Within this project a model-driven approach based upon the PROMOTE® methodology has been implemented, integrating the knowledge balance/scorecards into management instruments and mechanisms available at the Austrian National Defence Academy.