Auflistung nach Autor:in "Matt, Christian"
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- ZeitschriftenartikelAugmented Intelligence, Augmented Responsibility?(Business & Information Systems Engineering: Vol. 65, No. 4, 2023) Lüthi, Nick; Matt, Christian; Myrach, Thomas; Junglas, IrisIntelligence Augmentation Systems (IAS) allow for more efficient and effective corporate processes by means of an explicit collaboration between artificial intelligence and human judgment. However, the higher degree of system autonomy, along with the enrichment of human capabilities, amplifies pre-existing issues of the distribution of moral responsibility: If an IAS has caused harm, firms who have operated the system might argue that they lack control over its actions, whereas firms who have developed the system might argue that they lack control over its actual use. Both parties rejecting responsibility and attributing it to the autonomous nature of the system leads to a variety of technologically induced responsibility gaps. Given the wide-ranging capabilities and applications of IAS, such responsibility gaps warrant a theoretical grounding in an ethical theory, also because the clear distribution of moral responsibility is an essential first step to govern explicit morality in a firm using structures such as accountability mechanisms. As part of this paper, first the necessary conditions for the distribution of responsibility for IAS are detailed. Second, the paper develops an ethical theory of Reason-Responsiveness for Intelligence Augmentation Systems (RRIAS) that allows for the distribution of responsibility at the organizational level between operators and providers. RRIAS provides important guidance for firms to understand who should be held responsible for developing suitable corporate practices for the development and usage of IAS.
- ZeitschriftenartikelChancen und Hürden von Entscheidungsunterstützungssystemen und künstlicher Intelligenz bei der Rechtsanwendung(Wirtschaftsinformatik & Management: Vol. 12, No. 6, 2020) Eichel, Florian; Matt, Christian; Tovar Galván, Rorick
- ZeitschriftenartikelCo-Creation in Virtual Reality: Immersion als Treiber des Kundenerlebnisses(HMD Praxis der Wirtschaftsinformatik: Vol. 59, No. 1, 2022) Mütterlein, Joschka; Berger, Benedikt; Matt, Christian; Stirner, Anne; Hess, ThomasZur Entwicklung neuer Produkte und Dienste binden Unternehmen immer häufiger Kundinnen und Kunden in ihre Innovationsprozesse ein. Virtual Reality verspricht für dieses als Co-Creation bezeichnetes Vorgehen viele Vorteile. So können Kundinnen und Kunden z. B. ein virtuelles Produktabbild untersuchen und anpassen, bevor das Produkt tatsächlich produziert wird. Es ist bislang jedoch unklar, wie sich der Einsatz von Virtual Reality auf das Co-Creation-Erlebnis der Kundinnen und Kunden auswirkt, welches entscheidend für das Ergebnis eines Co-Creation-Prozesses ist. Eine besondere Rolle fällt hierbei der Immersion als das Eintauchen in eine virtuelle Aufgabe und Schlüsseleigenschaft von VR zu. Dieser Artikel beschreibt die Ergebnisse einer Laborstudie, in der die Teilnehmenden ein neuartiges Hotelzimmerdesign in einer speziellen Virtual Reality-Anwendung entworfen haben. Die Ergebnisse zeigen, dass Immersion starke und signifikant positive Effekte auf das Co-Creation-Erlebnis der Kundinnen und Kunden hat, was sich in ihrem Vergnügen, ihrer Handlungskompetenz und ihrer Autonomie ausdrückt. Zusätzlich zeigen unsere Ergebnisse, dass Vergnügen und Autonomie zur Zufriedenheit mit dem Co-Creation-Prozess beitragen, Handlungskompetenz jedoch nicht. Schließlich identifizierten wir Interaktivität und Telepräsenz als Haupttreiber der Immersion. Unsere Ergebnisse haben wichtige Implikationen für Unternehmen, die versuchen, Kundinnen und Kunden in Innovationsprozesse und speziell in die Entwicklung neuer Produkte und Dienste zu integrieren. Während Virtual Reality diese Prozesse grundsätzlich bereichern kann, sollten Unternehmen darauf achten, dass die Virtual Reality-Anwendung besonders interaktiv ist. Außerdem sollte das Co-Creation-Erlebnis so angenehm wie möglich sein und den Kundinnen und Kunden eine hohe Autonomie bei der Entwicklung und Gestaltung neuer Produkte und Dienste einräumen. Virtual reality promises to provide many advantages for co-creation processes, e.g., modeling a virtual representation of a product that customers can precisely examine and adapt before the product is actually produced. However, it is unclear how employing VR affects customers’ co-creation experience, which has been shown to be decisive for co-creation outcomes. Focusing on immersion, the state of being exclusively concentrated on a virtual task, as a key characteristic of VR, we conducted a laboratory study in which participants created a novel hotel room design using a tailored VR application. The results show that immersion has strong and significantly positive effects on customers’ co-creation experience, resembled by enjoyment, competence, and autonomy. Additionally, our results show that enjoyment and autonomy contribute to customers’ satisfaction with a co-creation task, but we do not find similar effects of competence. Finally, we identified interactivity and telepresence as main drivers of immersion. Our results have important implications for companies seeking to integrate customers in innovation processes and specifically in the development of new products and services. While VR poses the opportunity to generally enhance these processes, companies should make sure that the VR application is particularly interactive. Furthermore, customers’ co-creation experience should be as enjoyable as possible and provide customers with great autonomy in developing and designing new products and services.
- ZeitschriftenartikelDaten als Geschäft — Rollen und Wertschöpfungsstrukturen im deutschen Markt für persönliche Daten(Wirtschaftsinformatik & Management: Vol. 8, No. 6, 2016) Bründl, Simon; Matt, Christian; Hess, Thomas
- ZeitschriftenartikelDigital Life als Thema der Wirtschaftsinformatik?(Wirtschaftsinformatik: Vol. 56, No. 4, 2014) Hess, Thomas; Legner, Christine; Esswein, Werner; Maaß, Wolfgang; Matt, Christian; Österle, Hubert; Schlieter, Hannes; Richter, Peggy; Zarnekow, Rüdiger
- ZeitschriftenartikelDigital Transformation Strategies(Business & Information Systems Engineering: Vol. 57, No. 5, 2015) Matt, Christian; Hess, Thomas; Benlian, Alexander
- ZeitschriftenartikelDigitalization: Opportunity and Challenge for the Business and Information Systems Engineering Community(Business & Information Systems Engineering: Vol. 59, No. 4, 2017) Legner, Christine; Eymann, Torsten; Hess, Thomas; Matt, Christian; Böhmann, Tilo; Drews, Paul; Mädche, Alexander; Urbach, Nils; Ahlemann, Frederik
- ZeitschriftenartikelDo All Roads Lead to Rome? Exploring the Relationship Between Social Referrals, Referral Propensity and Stickiness to Video-on-Demand Websites(Business & Information Systems Engineering: Vol. 63, No. 4, 2021) Köster, Antonia; Matt, Christian; Hess, ThomasContent website providers have two main goals: They seek to attract consumers and to keep them on their websites as long as possible. To reach potential consumers, they can utilize several online channels, such as paid search results or advertisements on social media, all of which usually require a substantial marketing budget. However, with rising user numbers of online communication tools, website providers increasingly integrate social sharing buttons on their websites to encourage existing consumers to facilitate referrals to their social networks. While little is known about this social form of guiding consumers to a content website, the study proposes that the way in which consumers reach a website is related to their stickiness to the website and their propensity to refer content to others. By using a unique clickstream data set of a video-on-demand website, the study compares consumers referred by their social network to those consumers arriving at the website via organic search or social media advertisements in terms of stickiness to the website (e.g., visit length, number of page views, video starts) and referral likelihood. The results show that consumers referred through social referrals spend more time on the website, view more pages, and start more videos than consumers who respond to social media advertisements, but less than those coming through organic search. Concerning referral propensity, the results indicate that consumers attracted to a website through social referrals are more likely to refer content to others than those who came through organic search or social media advertisements. The study offers direct insights to managers and recommends an increase in their efforts to promote social referrals on their websites.
- ZeitschriftenartikelFog Computing - Complementing Cloud Computing to Facilitate Industry 4.0(Business & Information Systems Engineering: Vol. 60, No. 4, 2018) Matt, Christian
- ZeitschriftenartikelEin Framework zur systematischen Entwicklung und Anpassung von Digitalisierungsstrategien(Wirtschaftsinformatik & Management: Vol. 13, No. 4, 2021) Ricken, Boris; Wüthrich, Adrian; Matt, Christian