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Auflistung nach Autor:in "North, Klaus"

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  • Konferenzbeitrag
    Information and knowledge risks in supply chain interactions of SMEs. An exploratory study
    (WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) North, Klaus; Barbosa de Carvalho, Armindo; Maria, Alessio; Durst, Susanne; Alvaro Carvalho, João; Gräslund, Karin; Thalmann, Stefan
    Due to digitalization organizations increasingly interact with other organizations. Data, information, and knowledge are exchanged along the supply chain. This not only creates benefits but also creates manifold risks. The latter is particularly relevant for SMEs being usually the weaker partner in vendor buyer relations. This paper explores knowledge risks associated with supply chain interactions. Risks are identified for three phases of a typical vendor and buyer relations cycle: the preparation phase, the development and learning phase, and the operational phase. The relevance of the relations presented will have to be empirically validated. For this, explorative focus groups involving SMEs from Portugal and Italy were conducted. The overall aims of the ongoing research project are first, to raise awareness among SMEs about these risks, and secondly, to provide training and assistance for these companies on how to avoid or mitigate these risks.
  • Zeitschriftenartikel
    Wissen 4.0 – Wissensmanagement im digitalen Wandel
    (HMD Praxis der Wirtschaftsinformatik: Vol. 55, No. 4, 2018) North, Klaus; Maier, Ronald
    Der Beitrag gibt einen grundlegenden Einblick in die Veränderungen des Wissensmanagements im Zeitalter der Digitalisierung. Aus historischer Perspektive wird die Entwicklung zur „Wissensgesellschaft 4.0“ dargestellt und aufgezeigt, was dies für das zukünftige Wissensmanagement bedeutet. Mit dem Modell der Wissenstreppe 4.0 werden systematisch die Stufen der Wertschöpfung mittels Daten, Informationen und Wissen unter Nutzung digitaler Technologien beschrieben. Der Beitrag identifiziert sieben Aufgaben des strategischen und operativen Wissensmanagements und schließt mit einem Ausblick auf die Zukunft des Wissensmanagements in lernenden Organisationen. This paper discusses the critical question of how to manage knowledge for value creation in digitally enabled economies. The concept of “Knowledge 4.0” is introduced to set the developments of how companies and organisations use digital technologies for knowledge creation and sharing into a historic perspective. Value creation in the digitally enabled knowledge economy is explained following the model of the “knowledge ladder 4.0”. The paper identifies seven tasks of strategic and operational knowledge management and concludes with an outlook on the future of knowledge management in learning organizations.