Auflistung nach Autor:in "Sieger, Leonie Nora"
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- KonferenzbeitragExploring Users' Perceived Control over Technology(Mensch und Computer 2021 - Tagungsband, 2021) Sieger, Leonie Nora; Detjen, HenrikIntelligent systems become more and more a part of our everyday lives and typically act autonomously. Design guidelines and constructs related to the control of traditional systems often do not apply to them. Still, perceived control over these systems is important to users and affect acceptance and intention to use them. This paper presents an explorative online study. Participants named systems over which they sense much or less control and described features and properties that lead to that perception or that affect their desire for control. We found that (1) perceived control is strongly influenced by not directly control-related design features such as effective or efficient use, (2) poor comprehensibility and malfunctioning are highly affecting users control feeling, (3) users value customizability and the possibility for personalization of systems, (4) people are highly aware of privacy control issues of modern online connected technology, and (5) smart systems face the same control-related challenges as non-smart systems, but suffer from still being new to the users. Our findings help to understand the complex phenomena of perceived control over system with different levels of intelligence and autonomy from the users’ perspective and give suggestions for the design of future systems.
- WorkshopbeitragAn interface for increasing users’ understanding of smart home systems using gamification(Mensch und Computer 2021 - Workshopband, 2021) Lakbir, Mohamed; Akyildiz, Serkan; Gupta, Pulkit; Afola, Marlyse; Sieger, Leonie NoraSmart home systems are becoming more and more popular as the technologies become more sophisticated and efficient. Despite this interest and popularity, the use and acceptance of smart home systems are still low. This is due to factors such as lack of understanding of how smart home systems work, as well as concerns about privacy and data protection. We created a concept of a smart home interface that is supposed to increase understanding of the functioning and data management of the system through gamification. Interviews were conducted with possible users, who were questioned about their experiences with and opinions about certain aspects of smart home systems, to further investigate the factors that impact acceptance. After that, the subjects were presented our concept, which is supposed to solve these barriers. Results show that most participants worry about a lack of transparency of data usage in a smart home but have mostly positive feelings about our concept. We conclude that our gamification approach has the potential to make people more aware of how personal data works and how it is handled.