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Auflistung nach Autor:in "von Scheve, Christian"

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  • Konferenzbeitrag
    Emotions and Multimodal Interface-Agents: A Sociological View
    (Mensch & Computer 2001: 1. Fachübergreifende Konferenz, 2001) Moldt, Daniel; von Scheve, Christian
    Designing human-computer interfaces that are easy and intuitive to use is important for the use of computer technology in general. Due to the growing complexity of information systems, more and more elaborated concepts of interface design can be found. One of the most advanced concepts is agent technology. Within this conceptional approach emotional agents are of increasing importance because emotions have a strong influence on interactions. At the same time communication channels between humans and computers become more powerful. This can be seen in an intensified research in multimodal interfaces. Applying the concept of agents to multimodal interface design allows to combine the advantages of both approaches. Until now, this combination mostly relies on cognitive psychological approaches to emotion, although emotions are also a fundamentally social process. This is why sociology has to offer interesting perspectives. Within the DFG-research project „Sozionik“, sociological theory is used to enhance computational systems, in this case hybrid societies. We will show in which way sociological theories of emotion can be used to design emotional agents. This is also of importance regarding the use of multimodality since the emotional consequences of applied modalities are subject to social norms and rules. Consequently we call for a sociologically founded user model and a model of an agent’s „social self“.
  • Konferenzbeitrag
    Emotions in Hybrid Social Aggregates
    (Mensch & Computer 2002: Vom interaktiven Werkzeug zu kooperativen Arbeits- und Lernwelten, 2002) Moldt, Daniel; von Scheve, Christian
    Research on emotion has just started to investigate emotions on higher levels of social interaction and aggregation, e.g. organizations or distributed work environments. For a long time the focus has been on the interrelation of cognition and emotion in individuals. But as more and more research is conducted on emotional effects in social interaction, aggregation, and emergence, it becomes obvious that the results are also important for emotional agents (both, natural and artificial) in human-computer interaction. Until now, computer scientific studies – mainly inspired by cognitive science – have designed sophisticated emotional architectures for dyadic interactions. But as emotional agents are increasingly required to engage in social interactions within larger aggregates, either as embodied systems or via multimodal interfaces, the need arises to precisely consider the social-structural peculiarities of emotion. Unfortunately, within the social sciences there is no integrative theory of emotion that interrelates various cognitive and sociological aspects and that computer scientists could use to design improved emotional agents and emotion supporting systems. Therefore, we propose a way to integrate sociological and cognitive theories to analyze emotions on three levels of abstraction: cognitive, interactional, and social structural. We illustrate various reciprocal causes and effects of emotion on the different levels and relate them to urging questions in emotional agents design and human-computer interaction.