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Auflistung nach Autor:in "von Terzi, Pia"

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  • Zeitschriftenartikel
    Addressing loneliness in the workplace through human-robot interaction Development and evaluation of a social office robot concept
    (i-com: Vol. 22, No. 1, 2023) Busch, Melina; Lindermayer, Tim; Schuster, Klara; Zhang, Jonas; von Terzi, Pia
    New work has been a topic for a few years now and the COVID-19 pandemic has brought this trend more into focus, i.e., working remotely became more popular. However, besides various advantages, there is the risk of loneliness in employees, which can negatively affect their work performance and mental health. Research in different domains suggests that social robots could reduce loneliness. Since we were interested in whether and how such findings are transferable to the office context, we developed and tested a concept for a social office robot. More specifically, we first conducted a cultural probes study with white-collar workers to gain information about workplace loneliness and its drivers. Second, we explored design possibilities for a social office robot in a focus group. Based on the results, we created a concrete concept, Luca, which we finally evaluated and optimized with the help of interviews with participants from various industries. The present work contributes to HRI research and practice, e.g., by providing design recommendations for the implementation of a social office robot. Future research could investigate the effectiveness of a social office robot intervention in field studies. Next to implications for research and practice, potential limitations are discussed.
  • Workshopbeitrag
    Interaction in the Public: Aesthetics, Social Acceptability, and Social Context
    (Mensch und Computer 2021 - Workshopband, 2021) Uhde, Alarith; Tretter, Stefan; von Terzi, Pia; Koelle, Marion; Diefenbach, Sarah; Hassenzahl, Marc
    Even in moments considered private, others often witness how we interact with technology. A typical example is smartphone use at home, in the presence of family members. This of course becomes even more likely in public - on streets, in libraries, or in the supermarket, places full of other people. The social context brings challenges and opportunities. When designing interaction, we often primarily focus on what users experience, like, and accept. Less do we explicitly consider what present others may think or feel about this interaction, and how it relates to their own current activities. This requires a deeper understanding of social context and frugal but sufficiently rich context descriptions. In turn, considering present others allows us to learn about what types of interaction are acceptable or even aesthetic in what types of context. In this workshop, we collaboratively explored the largely untouched questions of positive interaction from the perspective of others, and worked out ways in which these could improve the design process.