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Auflistung nach Schlagwort "Business Process Management"

1 - 10 von 11
  • Textdokument
    Agilität im Geschäftsprozessmanagement
    (INFORMATIK 2020, 2021) Ziehmann, Janek; Lantow, Birger
    Wollen sich Unternehmen im Zuge der Digitalisierung der damit verbundenen Dynamik stellen, reicht es nicht, agile Ansätze nur in der IT-Entwicklung anzuwenden. Auch das Management der Geschäftsprozesse sollte der Dynamik Rechnung tagen. Diese Arbeit untersucht auf Basis einer systematischen Literaturanalyse, welche Ansätze zur Umsetzung von Agilität im Geschäftsprozessmanagement vorgeschlagen werden. Der aktuelle Stand der Wissenschaft auf diesem Gebiet wird systematisiert und zukünftig notwendige Entwicklungen werden abgeleitet.
  • Zeitschriftenartikel
    Architektur kontext-sensitiver mobiler Anwendungen
    (HMD Praxis der Wirtschaftsinformatik: Vol. 54, No. 6, 2017) Dörndorfer, Julian; Seel, Christian
    Mobile Endgeräte halten immer stärker Einzug in den beruflichen Alltag. Beispielsweise wird mittlerweile die Warenannahme in vielen Betrieben über Tablets abgewickelt oder die Nachbestellung von Waren aus den Supermarktregalen wird über mobile Endgeräte ausgeführt. Diese Entwicklung weg von stationären Computern hin zu mobilen Endgeräten und Anwendungen führt dazu, dass Geschäftsprozesse immer mobiler, das heißt ortsunabhängiger, werden. Gleichzeitig enthalten mobile Endgeräte eine Vielzahl von Sensoren, die auch nachgerüstet werden können. Zudem können weitere Datenquellen durch die Verbindung zum Internet abgefragt werden. Diese Vielzahl an Daten eröffnet die Möglichkeit, den Kontext einer mobilen Anwendung zu erkennen. Mithilfe des erkannten Kontextes kann die mobile Anwendung zur Laufzeit an den jeweiligen Ablauf adaptiert werden. Bezogen auf den Geschäftsprozess, den die jeweilige Anwendung unterstützt, bedeutet dies, dass Prozessschritte vorselektiert und dem Nutzer Informationen bedarfsgerechter präsentiert werden können. Beispielsweise können während eines Verkaufsprozesses bestimmte Schritte übersprungen werden, wenn sie nicht erforderlich oder redundant sind, wie das Erfassen der Kundendaten bei Bestandskunden. Somit sollen mobile Anwendungen den für den aktuellen Kontext irrelevanten Teil der Anwendung ausblenden und die relevanten Funktionen in den Vordergrund rücken. Um diesen Anforderungen gerecht zu werden, muss die bisher statische Architektur mobiler Anwendungen entsprechend neu gestaltet werden. Deshalb wird in diesem Artikel eine neue hybride Architektur zur Implementierung kontext-sensitiver mobiler Anwendungen vorgeschlagen und prototypisch umgesetzt, die es erlaubt mobile Anwendungen zur Laufzeit an den jeweiligen Kontext anzupassen.AbstractThe success and ubiquity of mobile devices like smartphones and tablet computers changed the daily work activities of many employees and employers. For example, the acceptance of goods in many companies is managed via tablet computers, or employees of supermarkets order new supply over mobile devices. This change from stationary computers to mobile devices and applications leads to more location independent business processes. In addition, mobile devices provide many built-in sensors, which can also be retrofitted. Additional data sources can be accessed wirelessly via the connection to the internet. This wide array of data enables to recognize the context of a mobile application. With the help of the recognized context it is feasible to adapt the mobile application to the particular process variation at runtime. The benefit for business processes is, that the particular application supports the process by preselecting process steps and presenting the user appropriate information. For example, some steps can be skipped during a billing process, if they are not necessary or redundant, like gathering customer information of existing clients. Therefore, applications on mobile devices have to be capable of concealing parts of the application and putting relevant parts or functions forward. To achieve these requirements, the current static architecture of mobile applications has to be remodeled. Therefore, this article proposes a new hybrid architecture for the implementation of mobile context-sensitive applications and a prototypical realization, which allows to adapt mobile applications to the current context at runtime.
  • Zeitschriftenartikel
    Business process management for Industry 4.0 – Three application cases in the DFKI-Smart-Lego-Factory
    (it - Information Technology: Vol. 60, No. 3, 2018) Rehse, Jana-Rebecca; Dadashnia, Sharam; Fettke, Peter
    The advent of Industry 4.0 is expected to dramatically change the manufacturing industry as we know it today. Highly standardized, rigid manufacturing processes need to become self-organizing and decentralized. This flexibility leads to new challenges to the management of smart factories in general and production planning and control in particular. In this contribution, we illustrate how established techniques from Business Process Management (BPM) hold great potential to conquer challenges in Industry 4.0. Therefore, we show three application cases based on the DFKI-Smart-Lego-Factory, a fully automated “smart factory” built out of LEGO ® bricks, which demonstrates the potentials of BPM methodology for Industry 4.0 in an innovative, yet easily accessible way. For each application case (model-based management, process mining, prediction of manufacturing processes) in a smart factory, we describe the specific challenges of Industry 4.0, how BPM can be used to address these challenges, and, their realization within the DFKI-Smart-Lego-Factory.
  • Konferenzbeitrag
    Business Process Model Patterns: Classification and Repository of Published Work
    (40 Years EMISA 2019, 2020) Fellmann, Michael; Koschmider, Agnes; Laue, Ralf; Schoknecht, Andreas; Vetter, Arthur
    Patterns have gained widespread interest and acceptance in various domains. Originating from architecture, patterns are nowadays also suggested as solution templates for various problems related to Business Process Management. Due to the abundance of pattern works, getting an overview on available works or searching for specific patterns can be very difficult. What is missing is an instrument for easy exploration and search. To mitigate this problem, we classified published works on pattern and developed a repository for business process model pattern works. The repository is publicly available and enables browsing and filtering of pattern works according to criteria recently developed by analyzing 280 pattern works.
  • Konferenzbeitrag
    Desktop Activity Mining - A new level of detail in mining business processes
    (Workshops der INFORMATIK 2018 - Architekturen, Prozesse, Sicherheit und Nachhaltigkeit, 2018) Linn, Christian; Zimmermann, Phileas; Werth, Dirk
    New analysis and automation technologies are significantly changing the way how business process management is performed. Especially Robotic ProcessAutomation (RPA) is rapidly gaining importance as a method to automate office processes. An efficient automation of office processes however requires detailed information about all user activities related to the process. While process mining techniques can in principle be used to discover processes in a data-driven way, the existing approaches are not able to gather information in a level of detail required for automation purposes. That is why in particular the configuration of RPA systems is a labor and knowledge-intensive task that is based on a human expert, modeling all process variations in detail. In this paper, we present Desktop Activity Mining as a new approach to mine detailed process activity data. The concept is to record the detailed desktop activities of all users performing an office process and consolidate the process variations with process mining techniques to discover an integrated process model. As a proof of concept, we realized a prototypical implementation. Our findings suggest that Desktop Activity Mining holds the potential to optimize not only process automation but also to derive a new level of detail in mining and analyzing business processes.
  • Konferenzbeitrag
    Folding Marked Generalized Stochastic Petri Nets for Time Prediction in Business Processes
    (Workshops der INFORMATIK 2018 - Architekturen, Prozesse, Sicherheit und Nachhaltigkeit, 2018) Fahrenkrog-Petersen, Stephan A.; Weidlich, Matthias
    Generalized Stochastic Petri Nets (GSPNs) can be used for performance analysis of business processes. Recently, it was shown that foldings of a GSPN, i.e., a set of model reduction rules, help to avoid over-fitting of the model with respect to the performance characteristics of a process. Yet, these foldings ignore the marking of a GSPN and, thus, are applicable solely for steady-state analysis. In this paper, we discuss how foldings may be lifted to marked nets and provide an assessment of stateful foldings for sequential GSPNs.
  • Zeitschriftenartikel
    The MobIS-Challenge 2019
    (Enterprise Modelling and Information Systems Architectures (EMISAJ) – International Journal of Conceptual Modeling: Vol. 15, Nr. 5, 2020) Baier, Stephan; Dunzer, Sebastian; Fettke,; Houy, Constantin; Matzner, Martin; Pfeiffer, Peter; Rehse, Jana-Rebecca; Scheid, Martin; Stephan, Sebastian; Stierle, Matthias; Willems, Brian
    Information systems (IS) can significantly support the organization of business processes. However, the proceeding digitalization of processes can also lead to an increasing organizational complexity and the need to more intensely investigate the adherence to external or internal compliance rules. Process-related data from IS and underlying process models can, however, also contribute to an effective compliance checking. This paper summarizes the motivation, the setup, the data set and the results of the 2019 MobIS-Challenge which was conducted as a workshop at WI 2019 in Siegen, Germany. Results submitted to the challenge are presented in detail and directions for future work are discussed.
  • Zeitschriftenartikel
    Nutzung von Low- und No-Code-Anwendungen zur Automatisierung von Geschäftsprozessen in regulierten Energiemärkten
    (HMD Praxis der Wirtschaftsinformatik: Vol. 61, No. 5, 2024) Skolik, Alexander; Löhr, Bernd; zur Heiden, Philipp; Bartelheimer, Christian
    Die zunehmende Relevanz von Low- und No-Code-Anwendungen in Wissenschaft und Praxis ist darauf zurückzuführen, dass sie Unternehmen die Automatisierung von Prozessen und Aktivitäten trotz begrenzter IT-Kenntnisse ermöglichen. Dies ist von besonderer Bedeutung, da zahlreiche Unternehmen mit Herausforderungen wie dem Fachkräftemangel sowie einer alternden Belegschaft konfrontiert sind. Low- und No-Code-Anwendungen weisen ein beachtliches Potenzial auf, Automatisierungen erfolgreich trotz limitierter Ressourcen umzusetzen. Im Rahmen einer Fallstudie in einem Unternehmen der Energiebranche wurde untersucht, welche Herausforderungen die Implementierung von Low- und No-Code-Anwendungen mit sich bringt und wie diesen begegnet werden kann. Aus den Erkenntnissen wurden vier Erfolgsfaktoren abgeleitet, die für andere Unternehmen als Grundlage dienen können, um die Entwicklung von Low- und No-Code-Automatisierungen erfolgreich umzusetzen. (1) Ein Minimum Viable Product stärkt das Verständnis von LCNC-Plattformen. (2) Die Modularisierung von Entwicklungsaufgaben können zu einer ressourceneffizienteren Entwicklung führen. (3) Nebenprodukte der Entwicklung können fortlaufend Automatisierungsprojekte fördern. (4) Vorzeitige Releases in Livesystemen liefern wertvolle Verbesserungsvorschläge. The increasing relevance of low- and no-code applications in science and practice is due to the fact that they enable companies to automate processes and activities despite limited IT skills. This is particularly important as many companies are faced with challenges such as a shortage of skilled labor and an ageing workforce. Low- and no-code applications have considerable potential to successfully implement automation despite limited resources. As part of a case study in a company in the energy sector, the challenges posed by the implementation of low- and no-code applications were analyzed and how these can be overcome. Four success factors were derived from the findings, which can serve as a basis for other companies to successfully implement the development of low- and no-code automation. (1) A minimum viable product strengthens the understanding of LCNC platforms. (2) The modularization of development tasks can lead to more resource-efficient development. (3) By-products of development can continuously support automation projects. (4) Early releases in live systems provide valuable suggestions for improvement.
  • Konferenzbeitrag
    Robotic Process Automation in Public Administrations
    (Digitalisierung von Staat und Verwaltung, 2019) Houy, Constantin; Hamberg, Maarten; Fettke, Peter
    Against the background of current activities towards administrative modernization based on the digitalization of processes, the usage and integration of Robotic Process Automation (RPA) software into public administration work processes can significantly improve their efficiency, reduce process costs and provide better services for citizens. This paper presents and investigates the concept of RPA and discusses the particular potential and challenges of RPA in the public administration context. Furthermore, it demonstrates an application example of a new cognitive RPA approach for automated data extraction and processing that is used in a trade tax assessment scenario using deep convolutional neural networks (CNN). Based on the findings it can be concluded that RPA has considerable potential for the improvement of the efficiency of admini­strative work processes and for administrative modernization in general.
  • Konferenzbeitrag
    Systematically embedding automation reuse in business process management projects
    (Projektmanagement und Vorgehensmodelle 2023 - Nachhaltige IT-Projekte, 2023) François, Peter A.; Kampmann, Marlon; Plattfaut, Ralf; Coners, André
    The benefits of reusing software and its prerequisites reach from faster implementation time to higher software quality and reduced maintenance effort through fewer artefacts to be maintained. However, in the context of BPM projects and automation, systematic reuse has not been adequately incorporated, resulting in missed opportunities. This research addresses this gap by extending the Business Process Management Lifecycle by Dumas et al. following a Design Science Research approach to include mechanisms to allow systematic automation reuse in BPM projects. Practical approaches for reuse in BPM initiatives are identified. The findings highlight the importance of ten concepts in promoting systematic reuse in BPM projects. The proposed approach enhances the BPM lifecycle by incorporating systematic reuse practices to utilize the mentioned advantages.