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Auflistung nach Schlagwort "Conversation Analysis"

1 - 3 von 3
  • Workshopbeitrag
    How users solve problems with presence and affordance in interactions with conversational agents: A wizard of Oz study
    (Mensch und Computer 2022 - Workshopband, 2022) Sugisaki, Kyoko
    In this paper, we present a case study that investigates how users cope with the interactional problems with a multimodal agent in a real-life situation. We conducted a wizard-of-oz study on humanavatar interaction at a science fair and analysed the screen-recorded data of 127 user interactions with the help of conversation analysis. The major problems encountered by users were those of the presence and affordance of the conversational agent. Our results show that wizard-of-oz studies in the wild shed light on these more general fundamental conditions on the interaction, most prominently in the opening section.
  • Workshopbeitrag
    Intuitive Interfaces? Interface Design and its Impact on Human-Robot Interaction
    (Mensch und Computer 2019 - Workshopband, 2019) Muhle, Florian; Bock, Indra
    One goal of developing humanoid robots and virtual agents is to allow for intuitive and natural interaction with technical systems. However, up to now existing robotic systems do not live up to this promise. Based on an empirical approach that combines the analysis of the interface design of three different robot/agent systems with the micro-analysis of empirical encounters between humans and respective systems, we show that and how the systems provide contradictory 'affordances', which make it systematically difficult to start and continue satisfying interactions with them.
  • Workshopbeitrag
    Why (pre)closing matters. The case of human-robot interaction
    (Mensch und Computer 2019 - Workshopband, 2019) Rollet, Nicolas; Licoppe, Christian
    Using a conversationalist (CA) approach to study social interactions with artificial agents, we’ve collected « face-to-face » interactions between humans and the robot Pepper. As part of the topic of (dis)engagement, our attention has been focused on the last seconds of exchanges, namely the way humans manage to leave or close the interaction. The data revealed how much sequential issues, accountable actions as well as ritual considerations matter in many cases.