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Auflistung nach Schlagwort "Conversational Agents"

1 - 3 von 3
  • Workshopbeitrag
    Interacting with Robots and Virtual Agents? Robotic Systems in Situated Action and Social Encounters
    (Mensch und Computer 2019 - Workshopband, 2019) Pitsch, Karola
    Research in informatics and the engineering sciences strives to endow technical systems – like (humanoid) robots, embodied conversational agents, voice interfaces etc. – with abilities that should allow the systems to “interact with people in a natural, interpersonal manner” (Breazeal et al. 2016: 1935). While the evaluation of such technologies has a strong tradition in the fields of psychology and cognitive sciences investigating the robot’s/agent’s usability and the users’ perception and attitudes using questionnaires and quantitative measures, it remains unclear as how these results are related to the concrete interactional conduct of the robot/agent, how users spontaneously attempt to deal with such technologies, which resources they mobilize to coordinate their actions with those of the robot/agent, and how the artefact and its agency are constructed. This workshop aims at addressing these open questions in that it suggests an interactional and praxeological approach based on the micro-analysis of video-taped recordings of encounters between humans and robots and a research methodology based on Ethnography and Conversation Analysis. It brings together researchers from the humanities and social sciences who investigate the ways in which robotic systems feature in situated action and social encounters ‘in the wild’.
  • Zeitschriftenartikel
    Quo Vadis: Auf dem Weg zu Ethik-Guidelines für den Einsatz KI-basierter Lern-Companions in der Lehre?
    (HMD Praxis der Wirtschaftsinformatik: Vol. 59, No. 2, 2022) Schlimbach, Ricarda; Khosrawi-Rad, Bijan; Robra-Bissantz, Susanne
    Begünstigt durch die wachsende Relevanz digitaler Unterstützungsangebote für das Lehren und Lernen, bspw. in Schulen und Universitäten, gewinnt der Forschungszweig der Conversational Agents im Bildungskontext an Bedeutung. Sogenannte Lern-Companions, also virtuelle Lern-Gefährten, bieten das Potenzial einer nutzeradaptiven sowie örtlich und zeitlich flexiblen Lernbegleitung. Da mit der Anwendung derart neuartiger Zukunftstechnologien ein hohes ethisches Verantwortungsbewusstsein einhergeht, diskutiert dieser Beitrag Chancen und Herausforderungen durch den Einsatz von Lern-Companions aus ethischer Perspektive. Basierend auf einer qualitativen Studie mit sechs Experten sowie der Diskussion der gewonnenen Erkenntnisse mit bestehender Literatur zeigt dieser Artikel sieben praktische Handlungsempfehlungen zur Gestaltung virtueller Lern-Companions aus einem ethischen Blickwinkel auf und adressiert dabei unter anderem den Umgang mit Ethik-Guidelines, aktive Nutzereinbindung und Bildungsgerechtigkeit. The growing relevance of digital support services for teaching and learning, e.g., in schools and universities, has led to an increase in the importance of Conversational Agents in educational contexts. So-called Learning Companions offer the potential of user-adaptive learning support that is flexible in terms of location and time. Since the application of such novel future technologies is accompanied by a strong sense of ethical responsibility, this paper discusses opportunities and challenges posed by the use of Learning Companions from an ethical perspective. Based on a qualitative study with six experts and the discussion of the findings with existing literature, this article presents seven practical recommendations for the design of virtual learning companions from an ethical perspective and addresses, among other aspects, the handling of ethical guidelines, active user involvement, and educational equity.
  • Konferenzbeitrag
    Supporting the Onboarding of 3D Printers through Conversational Agents
    (Mensch und Computer 2021 - Tagungsband, 2021) Liu, Shi; Harun, Shahrier Erfan; Jasche, Florian; Ludwig, Thomas
    In view of its capacity to create physical objects for a wide range of different potential applications, 3D printing has become increasingly popular over the years. However, given its scope of application, 3D printing can be challenging. Novice users often need assistance from experts, who are not always available. Recent interest in the development of conversational agents opens up the possibility of assisting novice users in their interactions with 3D printers, thus improving their experience. In this paper, we illustrate a potential concept of a conversational agent and present a prototype of a Telegram chatbot to improve the user experience of 3D printing.