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Auflistung nach Schlagwort "E-government"

1 - 4 von 4
  • Textdokument
    The impact of participation on Goverment employees' adoption of IT - Empirical research focusing on e-file
    (INFORMATIK 2017, 2017) Ben Rehouma, Mariem
    The progress of information technology over recent decades has led public administrations to digitize most of their business processes. The adoption of IT requires the participation of the government employees in the introduction process. Although participation seen as a key for the success of e-government, very few researches in this field investigate the impact of participation on the adoption of this change. To fill this gap, my research will investigate the influence of participation on the employees ‘adoption of IT. The implications for theory of my research will contribute with new insights into IT-adoption research, especially into the interaction field between the government and its employees (G2E). Furthermore, the implications for practice in form of recommendations should help government to integrate participation into the introduction process of IT intended to achieve better employees ‘adoption.
  • Konferenzbeitrag
    Prototypes for E-government Websites to support the Digital Sovereignty of Citizens
    (Mensch und Computer 2022 - Tagungsband, 2022) Wessel, Daniel; Claudy, Sandra; Hanke, Karlson; Herzog, Christian; Preiß, Robin; Wegner, Christiane; Heine, Moreen
    Given the increasingly digital interactions between citizens and public administration, E-government websites provide an opportunity to support the digital sovereignty of citizens. They can lead by example by making their data sharing processes transparent, and in turn, even raise awareness to data sharing practices in the private sector. In this demonstration we would like to present the first prototypes to achieve this end. Developed by implementing a human-centered design process, these prototypes cover three major life events that require interaction with the government and aim to show how and why data is shared between government agencies.
  • Zeitschriftenartikel
    Standardization of Forms in Governments
    (Business & Information Systems Engineering: Vol. 62, No. 6, 2020) Scholta, Hendrik; Balta, Dian; Räckers, Michael; Becker, Jörg; Krcmar, Helmut
    Forms are central interfaces for information exchange between a government and its citizens. As a way to translate laws into practice, forms are an essential part facilitating this exchange. Unfortunately, forms often require substantial development effort to ensure they comply with legal requirements, with the result that citizens often describe them as highly complex. Standardization of forms through reference modeling would help to minimize governments’ effort by reusing elements and would reduce complexity for citizens by providing a unified representation of information. The article contributes a meta-model for a modeling language that can be used in representing reference models for forms. It follows a design science research approach to elicit form structure and editorial process requirements and to iteratively design the meta-model. The paper demonstrates and evaluates the meta-model using focus groups and application in three case studies. It extends research on standardization to reference modeling and government forms.
  • Konferenzbeitrag
    Too Bureaucratic to Flexibly Learn about AI? The Human-Centered Development of a MOOC on Artificial Intelligence in and for Public Administration
    (Mensch und Computer 2021 - Tagungsband, 2021) Dhungel, Anna-Katharina; Wessel, Daniel; Zoubir, Mourad; Heine, Moreen
    The public sector holds enormous potential for the use of artificial intelligence, which is also recognized and supported by the government. To realize this potential, however, it is imperative that civil servants have the necessary knowledge to recognise and optimally exploit the application and utilisation possibilities of AI. Massive open online courses (MOOC) are a promising way to help civil servants gain that required knowledge. But how can such a course be designed to become accepted by this target group? In this paper, we present a human-centered development approach to develop a MOOC about AI for civil servants. Using an analysis of the target audience’s mental models, knowledge needs, and attitudes, we iteratively developed short learning units that ground the abstract AI topics in concrete case scenarios taken from the public sector. First results of an expert evaluation (expertise in adult education, public sector, and AI) look promising and further evaluations with the target group are planned.