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Auflistung nach Schlagwort "Evaluation Framework"

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  • Workshopbeitrag
    Assessing the Impact of Information Assistance Systems on a Worker Level - A Pre-Study towards an Evaluation Framework
    (Mensch und Computer 2020 - Workshopband, 2020) Lindner, Fabian; Winkler, Daniel; Müller, Arvid; Mühlan, Kevin; Keil, Sophia
    A growing amount of information assistance systems is imple-mented within production environments as simple tasks are increasingly automated and more complex knowledge work is required by the staff. However, considerations to implement those technologies have mainly focused on productivity measures on the work process level, so far, putting aside hu-man factors concerning the affected workers. In our paper, we design and conduct a laboratory experiment to systematically assess both these aspects while using three different kinds of information assistance systems for the same assembly task. The insights from this pre-study build the basis for a first concept of a generalized evaluation framework to assess the impact of any kind of information assistance system on both productivity measures and human factors on the worker level. In the end, the role of such an evaluation framework for companies in the midst of technology implementation processes is considered to support its application in practice.
  • Zeitschriftenartikel
    Benchmarking E-Government
    (Wirtschaftsinformatik: Vol. 47, No. 5, 2005) Ostermann, Herwig; Staudinger, Roland
    E-government benchmarking reports are characterized by their multitude as well as by the dissimilarity of the approaches applied to assessing development. This article will present and compare the research methods and the main results of four selected e-government benchmarking series. Built in this remarks the authors raise the question whether these reports are able to contribute to the realization of benefits inherent in the benchmarking of e-government. It will be demonstrated, that depending on the specification of different system parameters benchmarking series show varying relevance for governments seeking to exercise certain functions. Subsequent to this functional analysis the authors will discuss whether these reports represent an appropriate foundation for governments striving for the implementation of e-government designed in a comprehensive and sustainable manner. For this purpose key elements of e-government are brought together into a holistic evaluation model. Based on this comprehensive approach it is argued that the functionality of the presented benchmarking reports remains confined to certain elements of e-government as well as to certain stakeholders’ views.