Auflistung nach Schlagwort "Method"
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- ZeitschriftenartikelSteigerung der Softwareflexibilität bei Geschäftsprozessänderungen(Wirtschaftsinformatik: Vol. 52, No. 1, 2010) Holschke, Oliver; Rake, Jannis; Offermann, Philipp; Bub, UdoDie viel geforderte Änderungsfähigkeit von IT-gestützten Geschäftsprozessen erfordert in aktuellen Softwareentwicklungsansätzen den Eingriff von – meist fachfernen – Entwicklern. Oft sind diese Eingriffe verbunden mit hohen Arbeits- und Transaktionskosten. Der Artikel stellt eine alternative Methode auf Basis einer Prozessplattform zur Anpassung von Geschäftsprozessen vor, um sowohl Flexibilität und Effizienz im Vergleich zu vorhandenen Ansätzen zu erhöhen. Im Kern der Arbeit steht eine Evaluierung gegenüber einem klassischen, komponentenorientierten Ansatz, welche mittels eines Simulationsmodells durchgeführt wird. Auf Basis von drei realen Änderungsszenarien wird gezeigt, dass sich trotz einer leichten Erhöhung der Transaktionskosten die Arbeitskosten und die Operationsflexibilität durch den vorgestellten Ansatz reduzieren beziehungsweise erhöhen lassen.AbstractIn times of continuous change, companies need to adjust their business processes to gain sustainable competitive advantage. Resulting changes in the company’s IT currently require the involvement of developers from departments that are mostly not aligned with the business. These changes often result in high transaction and labor costs. The article presents a platform-based method to adjust business processes with the aim of increasing both efficiency and flexibility compared to current approaches. The core of our work is an evaluation against traditional component-based software development using a sound simulation model. Three real-world scenarios of business process change show that – despite a slight increase in transaction costs – our suggested method decreases labor costs while increasing operational flexibility.
- KonferenzbeitragUnfolding Values through Systematic Guidance: Conducting a Value-Centered Participatory Workshop for a Patient-Oriented Data Donation(Mensch und Computer 2022 - Tagungsband, 2022) Leimstädtner, David; Sörries, Peter; Müller-Birn, ClaudiaRoutinely collected clinical patient data posits a valuable resource for data-driven medical innovation. Such secondary data use for medical research purposes is dependent on the patient’s consent. To gain an understanding of the patients’ values and needs regarding medical data donations, we developed a participatory workshop method, integrating approaches from value-sensitive and reflective design to explore patients’ values and translate them into hypothetical, ideal design solutions. The data gathered in the workshop are used to derive practicable design requirements for patient-oriented data donation technologies. In this paper, we introduce the workshop process and evaluate its application.
- ZeitschriftenartikelUser Journey Mapping – A Method in User Experience Design(i-com: Vol. 15, No. 1, 2016) Endmann, Anja; Keßner, DanielaCompanies are more and more interested in providing a positive user experience (UX). The aim is to offer a smooth and pleasant experience with the application at hand. As UX consultants, we often face the following basic questions at the start of user experience projects: How can we learn about the user processes in the scope of the project, that is, the activities a user needs to perform to achieve a certain goal? How can we gather the essential steps and stages of the user process and the experiences accompanying them? How do we identify where in the process user research is needed? In order to help answer these questions, we suggest the method of User Journey Mapping, which we developed and refined in the course of seven customer projects.