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Auflistung nach Schlagwort "Needs Empathy Map"

1 - 2 von 2
  • Workshopbeitrag
    How to Design for Ethical Experiences: Introduction of a Guided Method based on Psychological Needs for the Value of Privacy
    (Usability Professionals 23, 2023) Krueger, Anne Elisabeth; Hoth, Veronica; Brandenburg, Stefan
    Ethical design can mitigate potential risks of digital systems through deliberate analysis, open communication, and concretisation of potential negative effects of digital products and services for users, the environment, and society. Considering psychological needs and values helps to address ethical aspects of interactive products and services by focusing on the users’ psychological well-being. The tutorial provides knowledge about psychological needs and values as well as the ethical implications for (user) experience design. After a theoretical introduction, the participants learn first how to make the rather abstract values and psychological needs tangible. Subsequently, the participants will apply the acquired insights to conduct ethical reflection in the context of a practical experience design process. The tutorial concludes with a summary of the newly gained knowledge and a discussion about the applied methods. The results are documented and subsequently made available.
  • Konferenzbeitrag
    Learnings from a Guided Method for Experience Design: Psychological Needs in the Context of the Privacy Value
    (Open Identity Summit 2024, 2024) Krueger, Anne Elisabeth; Brandenburg, Stefan
    This position paper introduces a guided method for experience design that addresses the importance and challenge of considering the rather abstract psychological (user) needs and values as input for creative ideation processes of interactive systems. We present exemplary empirical results from the application of the method concerning the value of privacy, revealing how needs and values can become tangible for user experience designers. Also, interdependencies between the value of privacy and psychological needs, and between the concepts of psychological needs and values in general, were identified by applying the guided experience design method. Learning about the connections of needs and values provide valuable insights for experience design, which are discussed in the paper and should be further explored.