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Auflistung nach Schlagwort "Service Level Agreement (SLA)"

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  • Zeitschriftenartikel
    Eine Dienstgüte unterstützende Webservice-Architektur für flexible Geschäftsprozesse
    (Wirtschaftsinformatik: Vol. 47, No. 4, 2005) Berbner, Rainer; Heckmann, Oliver; Mauthe, Andreas; Steinmetz, Ralf
    Web services as a technology to enable distributed business processes gain in importance. However, the support of Quality of Service (QoS) is crucial in this context. Thus, we present an integrated web service architecture with comprehensive QoS support. The architecture we introduce in this paper supports the assessment of web services to assure that only web services will be used in critical business processes that satisfy the requirements defined by the user. The selection and execution of a certain web service depends on its QoS-properties that must be guaranteed in Service Level Agreements (SLAs). The compliance with SLAs is monitored by the system as well. Furthermore we introduce a prototypical implementation of our web service architecture.