Auflistung nach Schlagwort "Social Robotics"
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- WorkshopbeitragInteracting with Robots and Virtual Agents? Robotic Systems in Situated Action and Social Encounters(Mensch und Computer 2019 - Workshopband, 2019) Pitsch, KarolaResearch in informatics and the engineering sciences strives to endow technical systems – like (humanoid) robots, embodied conversational agents, voice interfaces etc. – with abilities that should allow the systems to “interact with people in a natural, interpersonal manner” (Breazeal et al. 2016: 1935). While the evaluation of such technologies has a strong tradition in the fields of psychology and cognitive sciences investigating the robot’s/agent’s usability and the users’ perception and attitudes using questionnaires and quantitative measures, it remains unclear as how these results are related to the concrete interactional conduct of the robot/agent, how users spontaneously attempt to deal with such technologies, which resources they mobilize to coordinate their actions with those of the robot/agent, and how the artefact and its agency are constructed. This workshop aims at addressing these open questions in that it suggests an interactional and praxeological approach based on the micro-analysis of video-taped recordings of encounters between humans and robots and a research methodology based on Ethnography and Conversation Analysis. It brings together researchers from the humanities and social sciences who investigate the ways in which robotic systems feature in situated action and social encounters ‘in the wild’.
- KonferenzbeitragOn the Attempt to Implement Social Addressability within a Robotic System(i-com: Vol. 16, No. 2, 2017) Graf, Philipp; Marquardt, Manuela; Compagna, DiegoWe conducted a Human-Robot Interaction (HRI) study during a science event, using a mixed method experimental approach with quantitative and qualitative data (adapted version of Godspeed Questionnaire and audio-visual material analysed videographically). The main purpose of the research was to gather insight into the relevance of the so-called “point of interaction” for a successful and user-friendly interaction with a non-anthropomorphic robot. We elaborate on this concept with reference to sociological theories under the heading of “addressability” and “social address” and generate hypotheses informed by former research and theoretical reflections. We implement an interface on our robot system, comprising two LEDs, which indicate the status of the robot/interaction, and which might possibly serve as basal form of embodied social address. In one experimental condition, the movements were accompanied by a light choreography, the other one was conducted without the LEDs. Our findings suggest a potential relevance of social address for the interaction partner to receive additional information, especially if the situation is a contingent one. Nevertheless, the overall rating on the Godspeed scales showed no significant differences between the light conditions. Several possible reasons for this are discussed. Limitations and advantages are pointed out in the conclusion.
- WorkshopbeitragReferential Practices for a Museum Guide Robot. Human-Robot-Interaction as a Methodological Tool to Investigate Multimodal Interaction(Mensch und Computer 2019 - Workshopband, 2019) Pitsch, KarolaAn autonomous robot system was equipped with basic means to monitor the users’ success/failure in following a robot’s verbal-gestural deictic reference to an object and – in case of problems – to provide additional help, i.e. to suggest a ‘repair’ action. A real-world field trial with the robot acting as museum guide constitutes the basis for analysis of the users’ reactions. This example is used to explore HRI as a tool to investigate multimodal interaction.
- WorkshopbeitragWhen an emotional robot meets real customers Exploring HRI in a customer relationship setting(Mensch und Computer 2019 - Workshopband, 2019) Velkovska, JuliaSpoon, a robot described by its designers as “social”, “emotional”, “empathic” and also “sympathic”, was put for three months period during last autumn in a telephone and IT shop in the center of Paris with the mission “to help” sales advisors to receive customers and answer their first questions (like orientation in this big two-floor shop, how to meet an advisor etc.). Building on the video-ethnographic study I conducted at this occasion, the paper explores the interactions between the robot and the customers as well as its inscription in the spatial configuration and work activities of this commercial space.