Logo des Repositoriums

Auflistung nach Schlagwort "User-centered design"

1 - 4 von 4
  • Konferenzbeitrag
    Bodystorming als Best Practice Methode für die Entwicklung von AAL-Lösungen
    (Mensch und Computer 2015 – Usability Professionals, 2015) Limbach, Tobias; Kim, Kathrin; Köppen, Jan; Klein,Peter
  • Zeitschriftenartikel
    Citizen Needs – To Be Considered
    (i-com: Vol. 20, No. 2, 2021) Maas, Franzisca; Wolf, Sara; Hohm, Anna; Hurtienne, Jörn
    In this paper, we argue for and present an empirical study of putting citizens into focus during the early stages of designing tools for civic participation in a mid-sized German town. Drawing on Contextual and Participatory Design, we involved 105 participants by conducting interviews, using Photovoice and participating in a local neighbourhood meeting. Together with citizens, we built an Affinity Diagram, consolidated the data and identified key insights. As a result, we present and discuss different participation identities such as Motivated Activists, Convenience Participants or Companions and a collection of citizen needs for local civic participation, e. g., personal contact is irreplaceable for motivation, trust and mutual understanding, and some citizens preferred to “stumble across” information rather than actively searching for it. We use existing participation tools to demonstrate how individual needs could be addressed. Finally, we apply our insights to an example in our local context. We conclude that if we want to build digital tools that go beyond tokenistic, top-down ways of civic participation and that treat citizens as one homogeneous group, citizens need to be part of the design process right from the start. Supplemental material can be retrieved from https://osf.io/rxd7h/.
  • Workshopbeitrag
    Framing Personas: Enhancing Engagement and Perspective Taking
    (Mensch und Computer 2017 - Tagungsband, 2017) Pröbster, Monika; Haque, Mirza; Haag, Maren; Marsden, Nicola
    Personas are a tool in user-centered software design to make users’ goals and needs tangible for the designers of the product. Engaging with personas is seen as a means for empathizing with users and avoiding product development from the developers' own perspective ("I-methodology"). In an empirical study with 59 participants, we investigated whether the instructions that framed the use of a persona had an impact on the engagement with the persona and the use of I-methodology. Using eye tracking, we showed that instructions mentioning a prospective brainstorming task lead to significantly longer visit durations of the persona description. Furthermore, the tendency to use I-methodology was significantly lower. The results of this study offer strategies using personas to enhance designers’ abilities to adopt a different perspective for their further software development tasks.
  • Zeitschriftenartikel
    Towards a User-Centered Feedback Design for Smart Meter Interfaces to Support Efficient Energy-Use Choices
    (Business & Information Systems Engineering: Vol. 59, No. 5, 2017) Dalén, Anders; Krämer, Jan
    Based on interviews of users’ experience with current smart-meter technologies the authors propose, implement and evaluate a user-centered design of an energy-use information system that assists private households in making efficient energy consumption decisions. Instead of providing disaggregated data, the envisioned system automatically calculates the monetary savings from replacing an appliance or by changing the operational behavior of an appliance. The information provided is personalized with respect to appliance use and also comprises information from external databases. A prototype is implemented and evaluated in a use case with white goods household appliances. The study concludes with directions for further interactivity improvements and research into the structures of an openly shared appliance database.