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Auflistung nach Schlagwort "boundary objects"

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  • Konferenzbeitrag
    On the materiality of boundary objects in knowledge management
    (Mensch und Computer 2020 - Tagungsband, 2020) Spiehl, Hannah Lucia; Mörike, Frauke; Feufel, Markus
    In most health systems, patient information is available in both analog and digital formats and helps to simplify collaboration across disciplinary and departmental boundaries. Based on data from ethnographic fieldwork on patient information management (PIM), we applied the concept of boundary objects (Star and Griesemer, 1989) to analyze the collaborative management of patient health records through analog and digital artifacts in a complex socio-technical work system. Our results indicate that a dichotomous classification into analog and digital boundary objects (Fong et al., 2007) can be enhanced by a third category to understand and support PIM in a hospital context.
  • Zeitschriftenartikel
    Using Probes for Sharing (Tacit) Knowing in Participatory Design: Facilitating Perspective Making and Perspective Taking
    (i-com: Vol. 17, No. 2, 2018) Jarke, Juliane; Gerhard, Ulrike
    The sharing of expertise and tacit knowing is one of the core objectives in participatory design projects. This paper focuses on the role of probes for sharing users’ tacit knowing. We will introduce the concept of “boundary objects” [22], [21] to analyse how probes facilitate perspective taking and perspective making between users and between users and researchers. In so doing, we demonstrate that probes can facilitate the sharing of users’ tacit knowing and expertise (i) by making and explicating individual users’ perspectives, (ii) by enabling participants to take each other’s perspective and make a joint perspective and (iii) by subsequently enabling the making of a joint vision on the digital design outcome. The research presented in this paper is based on an EU-funded research and innovation project in which we co-created digital neighbourhood guide with older adults. We report from our fieldwork in city 1, where we used probes as part of our participatory design practice.