Logo des Repositoriums

Auflistung nach Schlagwort "conversation analysis"

1 - 2 von 2
  • Workshopbeitrag
    Lenny the bot as a resource for sequential analysis: exploring the treatment of Next Turn Repair Initiation in the beginnings of unsolicited calls
    (Mensch und Computer 2019 - Workshopband, 2019) Relieu, Marc; Sahin, Merve; Francillon, Aurelien
    Based on conversation analysis, this study examines a corpus of naturally produced telemarketing phone calls with a chatbot called Lenny. Initially designed to trick the authors of unsolicited calls, Lenny has a methodological interest for Conversation Analysis and permits a fine understanding of bot/human professional calls. Because the design of its “turns” never changes, Lenny facilitates the comparisons between sequential phenomena. In this paper, we focus on repair sequences initiated with a specific “trouble with hearing” Next Turn Repair Initiator during beginnings and pre- beginnings. We show how the caller preserves the progressivity of the call while trying to solve the repair issue.
  • Workshopbeitrag
    "A Stubborn Child" - How Robot Sounds are Oriented to in Everyday Situated Interaction at Home
    (Mensch und Computer 2019 - Workshopband, 2019) Pelikan, Hannah
    Humans make sense of robot actions in the situated context that these actions occur in. This paper takes a conversation analytic approach in studying how the social robot Cozmo is received in a family home, focusing on the non-lexical sounds that the robot uses to communicate. Preliminary findings suggest that participants treat the robot similar to a young child or pet and orient to the robot’s sounds in the local context of the interaction.