Auflistung nach Schlagwort "cultural probes"
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- ZeitschriftenartikelAddressing loneliness in the workplace through human-robot interaction Development and evaluation of a social office robot concept(i-com: Vol. 22, No. 1, 2023) Busch, Melina; Lindermayer, Tim; Schuster, Klara; Zhang, Jonas; von Terzi, PiaNew work has been a topic for a few years now and the COVID-19 pandemic has brought this trend more into focus, i.e., working remotely became more popular. However, besides various advantages, there is the risk of loneliness in employees, which can negatively affect their work performance and mental health. Research in different domains suggests that social robots could reduce loneliness. Since we were interested in whether and how such findings are transferable to the office context, we developed and tested a concept for a social office robot. More specifically, we first conducted a cultural probes study with white-collar workers to gain information about workplace loneliness and its drivers. Second, we explored design possibilities for a social office robot in a focus group. Based on the results, we created a concrete concept, Luca, which we finally evaluated and optimized with the help of interviews with participants from various industries. The present work contributes to HRI research and practice, e.g., by providing design recommendations for the implementation of a social office robot. Future research could investigate the effectiveness of a social office robot intervention in field studies. Next to implications for research and practice, potential limitations are discussed.
- KonferenzbeitragCo-creating digital public services with older citizens: Challenges and opportunities(INFORMATIK 2019: 50 Jahre Gesellschaft für Informatik – Informatik für Gesellschaft, 2019) Jarke, Juliane; Gerhard, Ulrike; Kubicek, HerbertOlder citizens are excluded above average from digital public services as they do not meet older adults’ needs and expectations. Yet most digital technologies, designed for an ageing population, reproduce particular images about age and ageing, such as the old age defined by ill health, deficits and limitations or an emphasis on active ageing. Digital public services are no different. We are interested in understanding through what kind of methods older adults may be enabled to become active co-creators of information systems and in so doing may transform our images of an ageing population. The paper is based on a collaborative research project in which older adults co-created a digital neighbourhood guide. We describe a framework of interventions which facilitated the co-creation process and discuss associated challenges and opportunities.
- ZeitschriftenartikelThe Crucial Role of Cultural Probes in Participatory Design for and with Older Adults(i-com: Vol. 17, No. 2, 2018) Maaß, Susanne; Buchmüller, SandraSoftware systems meant to support older adults often are not well accepted as they do not meet the expectations and requirements of the target group. An involvement of older adults in system design seems imperative. The project ParTec investigated and evaluated techniques for participatory software development with regard to their suitability for communication and equal cooperation with older adults. With a group of 15 retirees we developed concepts for an online neighbourhood platform. Using various participatory techniques researchers and participants developed a deep common understanding of everyday life in early retirement, determined requirements and co-created design ideas and concepts. We will show that the use of cultural probes with subsequent qualitative interviews forms an ideal starting point and a strong fundament for a participatory design process with older adults.
- ZeitschriftenartikelDigital Probes Kit(i-com: Vol. 17, No. 2, 2018) Koch, Daniel; Maaß, Susanne(Cultural) probes have been used in various software design projects and HCI contexts over the last years. With the ubiquity of smartphones today, there are new ways to design probes material as digital probes. Smartphones allow to document everyday life in situ in mobile contexts and provide a permanent channel for communication between researchers and participants. Based on an analysis of strengths and weaknesses of traditional probes, we propose a concept for a Digital Probes Kit in the form of a digital diary and describe its potential.