Auflistung nach Schlagwort "digital assistants"
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- WorkshopbeitragAlexa, tell me more – about new best friends, the advantage of hands-free operation and life-long learning(Mensch und Computer 2020 - Workshopband, 2020) Scherr, Simon André; Meier, Annika; Cihan, SelmaThe demographic change and the digital transformation are two phenomena that change our society. In the future, the demographic change will lead to an increasing proportion of older people. Elderly people often feel lonely and cannot fully take part in social life. Our research explores how to increase the participation of elderly people in social activities and how to reduce loneliness with the help of digital solutions. For this purpose, we equipped a group of elderly people living in the same neighborhood with Amazon Echo Show devices. This experience report presents our evaluation strategy and results. We present the expectations of the participants, how they used the device, and the results regarding user acceptance. It turned out that the device is easy to use and became a beloved member of the household, and that the participants felt less lonely and more socially interconnected.
- ZeitschriftenartikelWhy Do People Use Digital Applications? A Qualitative Analysis of Usage Goals and Psychological Need Fulfillment(i-com: Vol. 18, No. 3, 2019) Zimmermann, Sina; Gerber, NinaFor many people, digital applications, especially messengers, social networks and cloud services, have become an important part of their daily life. Although most users express privacy concerns regarding the use of digital applications, their concerns do not prevent users from sharing personal information with such applications. A reason for this seemingly paradoxical behavior could be that users pursue certain goals when they are using these applications, which possibly overweigh their privacy concerns. We thus conducted semi-structured interviews with 17 users, with most of them being psychology students, to investigate why they use digital applications (i. e., messengers, social networks, cloud services, digital assistants, and Smart TVs) and what psychological needs they aim to fulfill by using these applications. Our study further included a card sorting task, in which the participants ranked the relevance of ten psychological needs for each of the investigated digital applications they reported to use. Using open coding for the analysis of the interview questions, and a quantitative analysis of the card sorting task, we identified four main psychological needs people aim to fulfill by using digital applications: (1) relatedness-belongingness, (2) competence-effectance, (3) pleasure-stimulation, and (4) autonomy-independence, and four additional psychological needs which are application-specific: (5) security, (6) popularity-influence, (7) self-actualization-meaning, and (8) money-luxury. Besides this, we identified several concerns (e. g., data abuse, privacy invasion, and eavesdropping) and reasons why people refrain from using certain digital applications (i. e., the lack of benefits, malfunction, high costs, and the fear of being eavesdropped on). The fulfillment of the psychological needs seem to overweigh those privacy concerns and play a major role for people’s intention to use digital applications, which is why users will not use alternative privacy friendly applications if these do not allow for the fulfillment of those needs in the same way established applications do.
- WorkshopbeitragWohnen im Alter – Beraten bevor es zu spät ist(Mensch und Computer 2020 - Workshopband, 2020) Scherr, Simon André; Berg, MatthiasDer demografische Wandel und die digitale Transformation stellen unsere heutige Gesellschaft vor große Herausforderungen. Durch die zunehmende Überalterung leben immer mehr Menschen in Wohnungen, die nicht altersgerecht ausgelegt sind. Gleichzeitig können Senioren ohne Hinführung nur schwer mit den technischen Möglichkeiten umgehen, die die digitale Transformation bietet, indem sie bspw. ein einfacheres Leben in den eigenen vier Wänden ermöglicht. Wir berichten von der Problemstellung in einem Projekt rund um die Digitalisierung einer kommunalen Wohnberatungsstelle. Hierbei ist sowohl die digitale Inklusion der zumeist älteren ehrenamtlichen Wohnberater als auch die Vermittlung von Digitalkompetenzen bei den zu beratenden Senioren eine große Herausforderung.