Auflistung nach Schlagwort "hybrid work"
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- KonferenzbeitragBeyond Hallway Chats ? Negotiating Content Awareness in Hybrid Work Practices(Proceedings of Mensch und Computer 2024, 2024) Landowski, Mirjam; Effert, Jana-Sophie; Günther, Franziska; Tebart, Markus; Moerike, FraukeDeciding where to work in hybrid environments involves various factors beyond work-life balance. Awareness of colleagues’ tasks arises from overheard conversations, screen glimpses, and other informal exchanges in the office. This knowledge sharing is crucial for effective work. However, knowledge workers navigate between the office, home, and mobile work, leading to constant re-negotiations of hybrid work environments. This article uses data from ethnographic observations and qualitative interviews to illustrate how knowledge workers outweigh decisions for work location and strategically use informal office interactions to advance tasks on-site. Although the body of research on awareness and knowledge work is by now substantial, the spontaneous knowledge exchange in everyday practices is under-explored. This study addresses two questions: (I) what factors influence decisions between mobile and office work, and (II) how on-site practices generate different types of awareness that support task progress.
- ZeitschriftenartikelHybrid work – a reconceptualisation and research agenda(i-com: Vol. 23, No. 1, 2024) Richter, Alexander; Richter, ShahperWe begin this conceptual paper, by outlining three recent developments in the context of the changing the nature of work: (1) the increasing proportion of remote work, (2) the quickly expanding use of (generative) AI applications, and (3) the growing advancements in virtual world technologies and platforms. We argue that the synthesis of these developments will vastly impact traditional work models and practices. This transformation warrants a critical rethinking of the traditional understanding of hybrid work which, so far, has predominantly focused on the spectrum of in-person and remote work. We suggest adjusting this perspective and posit grand challenges and related research questions in order to do so.
- ZeitschriftenartikelRevisiting Grudin’s eight challenges for developers of groupware technologies 30 years later(i-com: Vol. 23, No. 1, 2024) Duckert, Melanie; Bjørn, PernilleIn 1994, Jonathan Grudin wrote his famous paper Eight Challenges for Groupware Developers; The question is whether these challenges still persist, or have we moved on here 30 years later? We revisit the challenges empirically through ethnographic observations in two companies examining their work practices, organizational structure, and cooperative setups concerning their use of groupware technologies. Today, groupware is seamlessly integrated into organizations, considered essential infrastructure that becomes part of the daily work routine. Contextualizing the original challenges proposed by Grudin, we categorize them into cooperative challenges, social challenges, and organizational challenges, and refine their phrasings to reflect present and future considerations faced by developers of groupware technologies. While the main arguments of the social and organizational challenges remain consistent, we rephrase the cooperative challenges as emergent exception handling and exaggerated accessibility to reflect the emerging characteristics associated with the ubiquity and seamless integration of groupware.