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Auflistung nach Schlagwort "knowledge management"

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  • Zeitschriftenartikel
    Das BONITAS-System
    (Wirtschaftsinformatik: Vol. 44, No. 1, 2002) Haase, Paul-Gerhard; Nastansky, Ludwig
    Tool support for professional credit-rating is currently dominated by data-oriented approaches. This results in primarily focusing on hard facts in the financial institutions’ process of evaluating credit inquiries of their customers. Content objects and arguments which cannot algorithmically be mapped onto rigid data-tables („soft facts”), however, with the potential of having a decisive impact on credit assessment, tend to be not sufficiently and appropriately placed into consideration. The BONITAS system overcomes this structural lack of information processing in traditional credit management systems in adding to the traditional approach innovative groupware-enabled capabilities. Compound documents in a messaging context are used to be integrative containers for all relevant information. These documents support both information gathering and evaluation of „hard” data and „soft” facts as well as semi-structured information gathering workflows allowing for a continuum of assessment-specific process options. The creation of valid and marketable business knowledge in credit management processes is basically team-driven. Thus, the essential features of groupware-based information management systems, i.e. their outstanding capabilities in communication, collaboration and coordination, represent critical baselines for improving the decision quality in credit-rating. An important goal of the BONITAS system is to aim at creating a constantly improved knowledge base on credit management workflows. This knowledge base is continuously being maintained in the operational progress of customer projects. It enables the financial institution to judge on the financial strength of upcoming clients in a holistic and anticipating evaluation process superior to traditional much more static assessments.
  • Zeitschriftenartikel
    Praxiserfahrungen bei der Einführung dezentraler Wissensmanagement-Lösungen
    (Wirtschaftsinformatik: Vol. 45, No. 3, 2003) Schmücker, Jörg; Müller, Wolfgang
    Efficient management of knowledge is a major success factor for corporations and organizations. Many corporations have started Knowledge Management initiatives with the goal to actively manage knowledge creation and flow. Apart from the necessary organizational changes they have tried to support the quest for knowledge with Knowledge-Management systems. Peer-to-peer systems offer a cost-efficient, user-friendly alternative to server-based knowledge management solutions. However, due to various reasons they have not gained significant market share. During our sales activities for Dinow, our distributed knowledge management system, we have encountered various reasons for the slow adoption of this promising technology. In addition to technological concerns, e.g. regarding security, we have found that psychological factors are very significant: the possibility of “free” information flow contradicts the rigid frameworks, policies, and procedures in most organizations. It is a common misconception that currently used technology, i.e. e-mail, protects against such unwanted information flow.
  • Konferenzbeitrag
    Visual analytics for knowledge management
    (INFORMATIK 2023 - Designing Futures: Zukünfte gestalten, 2023) Vladova, Gergana; Ullrich, André; Sultanow, Eldar; Tobolla, Marinho; Sebrak, Sebastian; Czarnecki, Christian; Brockmann, Carsten
    The management of knowledge in organizations considers both established long-term processes and cooperation in agile project teams. Since knowledge can be both tacit and explicit, its transfer from the individual to the organizational knowledge base poses a challenge in organizations. This challenge increases when the fluctuation of knowledge carriers is exceptionally high. Especially in large projects in which external consultants are involved, there is a risk that critical, company-relevant knowledge generated in the project will leave the company with the external knowledge carrier and thus be lost. In this paper, we show the advantages of an early warning system for knowledge management to avoid this loss. In particular, the potential of visual analytics in the context of knowledge management systems is presented and discussed. We present a project for the development of a business-critical software system and discuss the first implementations and results.