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- ZeitschriftenartikelIV-Controlling in einem Systemhaus(Wirtschaftsinformatik: Vol. 44, No. 2, 2002) Spitta, Thorsten; Schmidpeter, HelmutThis paper analyses the characteristics of software houses as service providers. The tasks of internal IT-services are determined from these characteristics and a reporting system for the IT-controlling is outlined. The concept results from the analysis of one of the 25 largest German software houses. The paper concludes with a case study of the fiscal year 2000 IT-controlling report of the above-mentioned firm.