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Auflistung nach Schlagwort "usability engineering"

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  • Zeitschriftenartikel
    Investigating the Relationship Between Emotion Recognition Software and Usability Metrics
    (i-com: Vol. 19, No. 2, 2020) Schmidt, Thomas; Schlindwein, Miriam; Lichtner, Katharina; Wolff, Christian
    Due to progress in affective computing, various forms of general purpose sentiment/emotion recognition software have become available. However, the application of such tools in usability engineering (UE) for measuring the emotional state of participants is rarely employed. We investigate if the application of sentiment/emotion recognition software is beneficial for gathering objective and intuitive data that can predict usability similar to traditional usability metrics. We present the results of a UE project examining this question for the three modalities text, speech and face. We perform a large scale usability test (N = 125) with a counterbalanced within-subject design with two websites of varying usability. We have identified a weak but significant correlation between text-based sentiment analysis on the text acquired via thinking aloud and SUS scores as well as a weak positive correlation between the proportion of neutrality in users’ voice and SUS scores. However, for the majority of the output of emotion recognition software, we could not find any significant results. Emotion metrics could not be used to successfully differentiate between two websites of varying usability. Regression models, either unimodal or multimodal could not predict usability metrics. We discuss reasons for these results and how to continue research with more sophisticated methods.
  • Zeitschriftenartikel
    User-centered design in mobile human-robot cooperation: consideration of usability and situation awareness in GUI design for mobile robots at assembly workplaces
    (i-com: Vol. 22, No. 3, 2023) Colceriu, Christian; Theis, Sabine; Brell-Cokcan, Sigrid; Nitsch, Verena
    Mobile cobots can increase the potential for assembly work in industry. For human-friendly automation of cooperative assembly work, user-centered interfaces are necessary. The design process regarding user interfaces for mobile human-robot cooperation (HRC) shows large research gaps. In this article an exemplary approach is shown to design a graphical user interface (GUI) for mobile HRC at assembly workplaces. The design is based on a wireframe developed to support situation awareness. An interactive mockup is designed and evaluated. This is done in two iterations. In the first iteration, a user analysis is carried out using a quantitative survey with n = 31 participants to identify preferred input modalities and a qualitative survey with n = 11 participants that addresses touch interfaces. The interactive mockup is developed by implementing design recommendations of the usability standards ISO 9241 – 110, 112 and 13. A heuristic evaluation is conducted with n = 5 usability experts and the measurement of situation awareness with n = 30 end users. In the second iteration, findings from the preceding iteration are implemented in the GUI and a usability test with n = 20 end users is conducted. The process demonstrates a combination of methods that leads to high usability and situation awareness in mobile HRC.