Auflistung nach Schlagwort "user satisfaction"
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- KonferenzbeitragEye tracking experiments in business process modeling: agenda setting and proof of concept(Enterprise modelling and information systems architectures (EMISA 2011), 2011) Hogrebe, Frank; Gehrke, Nick; Nüttgens, MarkusFor almost all applications there is a need to judge business process models by userś perspective. This paper presents first facts and findings how the eye tracking method can contribute to a deeper empirical understanding and evaluation of user satisfaction in business process modeling. The method of eye tracking is used in order to check subjective perceptions of users through objective measurement. The experimental investigation is done using two variants of the widespread business process modelling notation “Event-driven Process Chain (EPC)”.
- ZeitschriftenartikelInterview with Gitte Lindgaard on visual appeal and aesthetics in human-technology interaction(MMI Interaktiv - User Experience: Vol. 1, No. 13, 2007) Mahlke, SaschaDr. Gitte Lindgaard is Director of the Human Oriented Technology Lab (HOT Lab) at Carleton University, Ottawa, Canada and Professor holding a NSERC/Cognos Chair in User-Centered Product Design. She published various articles on visual appeal and aesthetics in human-technology interaction. In this interview she summarizes the main outcomes of her research and discusses aspects for further research in this area of human-technology interaction.