P303 - WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook
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- Konferenzbeitrag21st Century Skills for Knowledge Managers(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) Michel, Antje; Heisig, PeterIn diesem Beitrag wird die Diskussion um Inhalte und Werkzeuge der Kompetenzentwicklung im Wissensmanagement dargestellt. Eine Darstellung der informationswissenschaftlichen Fachdiskussion zur Entwicklung von Kompetenzrahmen im bibliothekarischen Aufgabenbereich der Information Literacy Education erläutert das Konzept des Kompetenzrahmens und stellt sein Potenzial für die Qualitätssicherung von Ausbildung und beruflicher Weiterbildung dar.
- KonferenzbeitragCognition and experience of employees in digital work environments(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) Leyer, Michael; Strohhecker, JürgenDigital work environments are changing the learning experiences for employees. We provide an explanation on how the mechanisms of cognition and experience are connected and affected. First-order learning is reduced by machines which negative effects for second-order learning of employees. The analysis is a first step towards balancing digital support and experiences.
- KonferenzbeitragCollaborating in a Research and Development Project: Knowledge Protection Practices applied in a Co-opetitive Setting(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) Kaiser, Rene; Thalmann, Stefan; Pammer-Schindler, Viktoria; Fessl, AngelaOrganisations participate in collaborative projects that include competitors for a number of strategic reasons, even whilst knowing that this requires them to consider both knowledge sharing and knowledge protection throughout collaboration. In this paper, we investigated which knowledge protection practices representatives of organizations employ in a collaborative research and innovation project that can be characterized as a co-opetitive setting. We conducted a series of 30 interviews and report the following seven practices in structured form: restrictive partner selection in operative project tasks, communication through a gatekeeper, to limit access to a central platform, to hide details of machine data dumps, to have data not leave a factory for analysis, a generic model enabling to hide usage parameters, and to apply legal measures. When connecting each practice to a priori literature, we find three practices focussing on collaborative data analytics tasks had not yet been covered so far.
- KonferenzbeitragDigitale Kompetenzen – Welche Anforderungen stellt die Digitalisierung an Wissensarbeiter und Unternehmen?(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) Thordsen, Tristan; Murawski, Matthias; Martensen, Malte; Rademacher, Christina; Bick, MarkusZur Sicherung der Wettbewerbsfähigkeit werden die Beschäftigungsprofile in den Unternehmen sukzessive an die Anforderungen der Digitalisierung angepasst. In diesem Kontext untersuchen wir im vorliegenden Beitrag zum einen die hieraus entstandenen individuellen Kompetenzanforderungen an Mitarbeiter. Zum anderen betrachten wir die erforderlichen organisationalen Rahmenbedingungen, die ein Unternehmen schaffen sollte, um diese individuellen Kompetenzen im dynamischen Umfeld der Digitalisierung auch zielführend nutzen zu können. Auf der Basis von 16 semi-strukturierter Experteninterviews mit Führungskräften aus dem deutschsprachigen Raum identifizieren wir mithilfe einer qualitativen Inhaltsanalyse sowohl individuelle digitale Kompetenzanforderungen als auch unterstützende organisationale Rahmenbedingungen für den Kontext der Wissensarbeit.
- KonferenzbeitragExperience management for task placements in a cloud(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) Kübler, Eric; Minor, MirjamThe execution of workflows in a cloud is more and more popular, and new business concept based on this combination emerge. However, the task to control a cloud in such a way, that the rented cloud resources match the requirements for the currently executed workflows is difficult. Simple solutions struggle with over-, and under-provisioning problems or lack the needed flexibility for the new business concepts. A smart concept for cloud management should use knowledge about the characteristic of the executed task to improve the resource utilization of the cloud. In this paper we present our approach for a CBR based concept for cloud management that reuses experience on proper cloud configurations. We introduce our similarity function for task placements in a cloud and illustrate the approach with some sample workflows form the music mastering domain.
- KonferenzbeitragExperience-based Quality Assessment of Distributed Knowledge Graphs(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) Baumeister, JoachimThis paper introduces an experience-based approach for the evaluation of distributed knowledge graphs. The quality assessment becomes more important in recent days, since distributed knowledge emerges rapidly in different application areas. The paper reports the domain of industrial configuration and production, where distributed knowledge bases have been maintained manually over decades. We describe the configuration ontology COOM and show how standard technologies can be used to query experience-based anomalies. A selection of anomalies is discussed.
- KonferenzbeitragDie Fähigkeit zur Vernetzung und Veränderung – zwei Trendkompetenzen in der Industrie 4.0(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) Lischka, Julia; Kohl, InaDurch die immer weiter zunehmende Digitalisierung der Gesellschaft erhöht sich der Wettbewerbsdruck auf die Unternehmen. Diese reagieren teilweise innerhalb ihrer Strukturen mit Dezentralisierung und der Abflachung von Hierarchien, um mehr Flexibilität zu erreichen. Daraus resultieren neue Anforderungen an Mitarbeiter, die im Rahmen dieses Beitrages analysiert werden. Im Fokus stehen zwei zentrale Trendkompetenzen: die Fähigkeit zur Vernetzung und zur Veränderung. Basierend auf einer Konstruktbestimmung der beiden Trendkompetenzen wird ein Vorschlag für die Diagnostik im Rahmen eines Assessment-Centers ausgearbeitet.
- KonferenzbeitragInformation and knowledge risks in supply chain interactions of SMEs. An exploratory study(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) North, Klaus; Barbosa de Carvalho, Armindo; Maria, Alessio; Durst, Susanne; Alvaro Carvalho, João; Gräslund, Karin; Thalmann, StefanDue to digitalization organizations increasingly interact with other organizations. Data, information, and knowledge are exchanged along the supply chain. This not only creates benefits but also creates manifold risks. The latter is particularly relevant for SMEs being usually the weaker partner in vendor buyer relations. This paper explores knowledge risks associated with supply chain interactions. Risks are identified for three phases of a typical vendor and buyer relations cycle: the preparation phase, the development and learning phase, and the operational phase. The relevance of the relations presented will have to be empirically validated. For this, explorative focus groups involving SMEs from Portugal and Italy were conducted. The overall aims of the ongoing research project are first, to raise awareness among SMEs about these risks, and secondly, to provide training and assistance for these companies on how to avoid or mitigate these risks.
- KonferenzbeitragIntegrating experience management into the every-day life of organisations(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) Maier, Edith; Reimer, UlrichThe paper discusses the results of extensive interviews to find out if and how companies these days actually manage experience-based knowledge. The study builds on the findings of a previous survey which showed that experience was still considered a valuable resource in times of digital change but rarely managed systematically. Trust and mutual respect as well as good leadership emerge as essential for successfully integrating the exchange and transfer of lessons learned. The good practice examples selected also show that embedding the capture, provision and reuse of knowledge into daily work processes is primarily a question of organizational culture rather than tools. However, the increasing availability of data and process traces as well as advances in text mining and new interface technologies such as voice assistants have given rise to novel solutions that can provide knowledge proactively when- and wherever needed and without requiring additional effort on the part of users.
- KonferenzbeitragKnowledge and Information Sciences – Wissensmanagement und Informationswissenschaften(WM 2019 - Wissensmanagement in digitalen Arbeitswelten: Aktuelle Ansätze und Perspektiven - Knowledge Management in Digital Workplace Environments: State of the Art and Outlook, 2020) Heisig, PeterDieser Workshop lädt Vertreter aller Grundlagen- und Schwesterdisziplinen des Wis- sensmanagement (WM) ein, um Lernpotenziale und Synergien aus der jeweiligen disziplinären Perspektive aufzuzeigen als auch die Herausforderungen in Bezug auf die Digitale Transformation zu formulieren.