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dc.contributor.authorDisterer, Von Georg
dc.date2012-12-01
dc.date.accessioned2018-01-16T10:14:29Z
dc.date.available2018-01-16T10:14:29Z
dc.date.issued2012
dc.identifier.issn1867-5913
dc.identifier.urihttp://dl.gi.de/handle/20.500.12116/13463
dc.publisherSpringer
dc.relation.ispartofWirtschaftsinformatik & Management: Vol. 4, No. 6
dc.relation.ispartofseriesWirtschaftsinformatik & Management
dc.titleZertifizierung des IT-Service-Managements nach ISO 20000
dc.typeText/Journal Article
mci.reference.pages70-80
gi.identifier.doi10.1365/s35764-012-0199-6


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