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Semantic MediaWiki as an integration platform for IT service management
INFORMATIK 2010. Service Science – Neue Perspektiven für die Informatik. Band 2
We describe our work on using Semantic MediaWiki as a central platform for managing IT services and the underlying technical components within an organization. We present our toolkit of MediaWiki extensions which add ITSM-specific functionalities to Semantic MediaWiki and describe their interactions. We also outline the ...